Shift Lead - St. Paul

DoorDash USA•Saint Paul, MN

9d•Onsite

About The Position

DashMart is a local-fulfillment center owned and operated by DoorDash. It fulfills customer orders for convenience, grocery, retail, and prepared-food items in a brick-and-mortar warehouse for delivery by Dashers. As a Shift Lead, you work in a local fulfillment center supporting Site Management, running shifts, and delegating tasks. You are responsible for shift-level order fulfillment and inventory in a warehouse environment; at some locations, the role also includes food preparation in a light-prep kitchen. The role requires active participation in daily operations in a fast-paced, physical environment.

Requirements

Proven track record of success in food and beverage, warehouse, and/or retail environments.
Ability to be on your feet and move heavy products.
Ability to lift up to 50 lbs., depending on site needs, with or without accommodation.
Ability to operate a pallet jack and hand truck.
Ability and willingness to obtain and maintain a food handling certificate; DoorDash provides the training.
High school diploma or GED equivalent.
At least 18 years of age.
Organized and proficient in Google Docs and Google Sheets.
Flexible schedule and availability for a number of different shifts, depending on the hiring site's scheduling needs.
Self-motivated, positive, collaborative, and reliable, with high integrity and enthusiasm for delighting customers.

Nice To Haves

A college diploma is preferred but not required.

Responsibilities

Take ownership of assigned shifts, including warehouse and kitchen processes, safety, cleanliness, quality, and training.
Maintain accountability for inventory, equipment, and other company assets, ensuring they are properly handled, stored, and protected from loss or theft.
Ensure customer orders are fulfilled accurately and with high quality; communicate with customers when issues arise and ensure Dasher pickups go smoothly.
Guide Operations Associates during shifts, promote safe and productive work, and serve as a point of escalation for daily operations.
Support operations in both the warehouse and kitchen, assist with day-to-day tasks, and lead by example.
Interact professionally and respectfully with team members and customers, helping maintain a positive and safe warehouse atmosphere and a high-quality customer experience.
Contribute ideas to improve operations, quality, and customer experience.
Fulfill orders and maintain inventory in a warehouse environment; prepare food in a light-prep kitchen at some sites.

Benefits

Market-competitive pay.
Opportunity for pay increases twice a year based on performance.
Paid time off and sick leave.
Medical, dental, and vision benefits starting on Day 1.
401(k) plan with employer matching.
Gym membership reimbursement up to $75 per month.
Monthly DashPass subscription, including access to Lyft discounts for full-time employees.
Employee Assistance Program.
Career advancement opportunities.
16 weeks of paid parental leave.
Wellness benefits.
Commuter benefits match.
11 paid holidays.
Disability and basic life insurance.
Family-forming assistance.
Mental health program.
Hourly employees accrue vacation at about 1 hour for every 25.97 hours worked and paid sick time at 1 hour for every 30 hours worked.