Shift Lead (EveryDay Weed)

Vireo Health • Aurora, CO

2d • $18 • Onsite

About The Position

The Shift Lead is a non-supervisory retail role that helps ensure smooth store operations by balancing adherence to policies, procedures, and operational guidelines with a strong customer experience. The role supports the Store Director and Assistant Manager and contributes to the overall success of the dispensary.

The Shift Lead provides welcoming customer service, answers product questions, addresses concerns, maintains an organized store, and assists with returns and exchanges. The role also supports cash-handling training, daily reconciliation and reporting, register audits, and improvements to transaction procedures. In inventory management, the Shift Lead helps maintain product quality and safety, organize products, monitor inventory levels, support promotions, and identify process improvements and customer trends.

The position is full-time at the Every Day Weed location in Buckley, Colorado. Store hours vary by location and include nights, weekends, and holidays; the work schedule varies according to business needs. The role requires the ability to lift 25 pounds or more multiple times per day and to obtain and maintain an active Colorado Marijuana Enforcement Division (MED) badge.

Requirements

• High school diploma or equivalent.
• Must be at least 21 years of age.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficiency in cash handling and accurate basic math calculations.
• Reliable, punctual, and a strong work ethic.
• Ability to lift 25 pounds or more multiple times per day.
• Ability to obtain and maintain an active Marijuana Enforcement Division (MED) badge in Colorado.

Nice To Haves

• Previous experience in a retail or customer service role is preferred.
• Knowledge of cannabis and its products is a plus.

Responsibilities

• Provide customers with a friendly, welcoming experience and assist them as needed.
• Offer product information and guidance, answer questions, and help customers find suitable products.
• Address customer inquiries and concerns and work toward customer satisfaction.
• Maintain a clean and organized store environment.
• Collaborate with the team to suggest improvements based on customer feedback.
• Assist with customer returns and exchanges.
• Support training staff on proper cash-handling and transaction procedures.
• Work with colleagues on daily cash reconciliation and reporting.
• Collaborate with the finance department to improve cash flow and financial efficiency.
• Participate in routine cash-register audits to verify accurate cash handling.
• Help refine and simplify cash-handling procedures.
• Assist colleagues with advanced cash-register functions.
• Help maintain product quality and safety standards.
• Support product organization for accessible restocking.
• Collaborate with the inventory management team to maintain accurate inventory levels.
• Assist with in-store promotions and sales strategies to manage inventory.
• Monitor supply-chain performance and identify process-improvement opportunities.
• Report and analyze product trends and customer preferences with team members.
• Perform additional duties as needed to support store operations.

Benefits

• Medical, dental, and vision benefits.
• Short-term disability (STD) and long-term disability (LTD).
• Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care benefits.
• Voluntary life insurance.
• Employee Assistance Program (EAP).
• 401(k) match.
• Paid time off.
• Employee discounts.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED