Shift Lead (EveryDay Weed)

Vireo Health • Aurora, CO

3d • $18 • Onsite

About The Position

The Shift Lead is a non-supervisory role that supports the Store Director and Assistant Manager in keeping store operations running smoothly. The role balances adherence to policies, procedures, and operational guidelines with delivering an excellent customer experience. The Shift Lead contributes to the overall success of the dispensary by helping ensure daily operations run efficiently and customer visits are welcoming and memorable.

Responsibilities are broadly focused on customer service, cash handling and transactions, and inventory management. The stated percentage allocations are general estimates and may vary with business needs and priorities. Additional duties may be required to support overall operations.

Requirements

• High school diploma or equivalent.
• Must be at least 21 years of age.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficiency in cash handling and accurate basic math calculations.
• Reliability, punctuality, and a strong work ethic.
• Ability to lift 25 pounds or more multiple times per day.
• Ability to obtain and maintain an active Marijuana Enforcement Division (MED) badge in Colorado.
• The schedule varies according to business needs; stores operate seven days a week, including nights, weekends, and holidays.

Nice To Haves

• Previous experience in retail or customer service is preferred.
• Knowledge of cannabis and cannabis products is a plus.

Responsibilities

• Provide customers with a friendly, welcoming experience and assist them as needed.
• Offer product information and guidance, answer questions, and help customers find suitable products.
• Address customer inquiries and concerns and work toward customer satisfaction.
• Maintain a clean and organized store environment.
• Work with the team to suggest improvements based on customer feedback.
• Assist with customer returns and exchanges.
• Support staff training on proper cash handling and transaction procedures.
• Work with colleagues on daily cash reconciliation and reporting.
• Collaborate with the finance department to improve cash flow and financial efficiency.
• Participate in routine cash register audits to verify accurate cash handling.
• Help refine and simplify cash handling procedures.
• Assist colleagues with advanced cash register functions.
• Help maintain product quality and safety standards.
• Organize products to support restocking and accessibility.
• Work with the inventory management team to ensure inventory levels are accurate.
• Assist with in-store promotions and sales strategies to manage inventory.
• Monitor supply chain performance and identify process improvement opportunities.
• Report and analyze product trends and customer preferences with team members.
• Perform additional duties as needed to support store operations.

Benefits

• Medical, dental, and vision benefits.
• Short-term disability (STD) and long-term disability (LTD).
• Health savings account (HSA), flexible spending account (FSA), and dependent care benefits.
• Voluntary life insurance and employee assistance program (EAP).
• 401(k) match.
• Paid time off and employee discounts.
• Competitive pay plus tips.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED