Shift Lead (EveryDay Weed)

Vireo Health • Brighton, CO

3d • Onsite

About The Position

The Shift Lead is a non-supervisory role that supports the Store Director and Assistant Manager in maintaining smooth daily dispensary operations. The position helps ensure policies, procedures, and operational guidelines are followed while contributing to an excellent customer experience. Duties span customer service, cash handling and transactions, and inventory management. Additional duties may be required to support overall operations, and responsibilities may vary based on business needs and priorities.

Requirements

• High school diploma or equivalent.
• Must be at least 21 years of age.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficiency in cash handling and accurate basic math calculations.
• Reliable and punctual, with a strong work ethic.
• Ability to lift 25 lbs. or more multiple times per day.
• Ability to obtain and maintain an active Marijuana Enforcement Division (MED) badge in Colorado.
• Availability for a schedule that varies based on business needs, including nights, weekends, and holidays.

Nice To Haves

• Previous experience in a retail or customer service role is preferred.
• Knowledge of cannabis and its products is a plus.

Responsibilities

• Provide customers with a friendly, welcoming experience and assist them as needed.
• Offer product information and guidance, answer questions, and help customers find suitable products.
• Address customer inquiries and concerns and work toward customer satisfaction.
• Maintain a clean and organized store environment.
• Collaborate with the team to suggest improvements based on customer feedback.
• Assist with returns and exchanges.
• Support staff training on proper cash handling and transaction procedures.
• Work with colleagues on daily cash reconciliation and reporting.
• Collaborate with the finance department to improve cash flow and financial efficiency.
• Participate in routine cash register audits to verify accurate cash handling.
• Assist in refining and simplifying cash handling procedures.
• Help colleagues use advanced cash register functions.
• Contribute to maintaining product quality and safety standards.
• Support product organization for restocking and accessibility.
• Collaborate with the inventory management team to maintain accurate inventory levels.
• Assist with in-store promotions and sales strategies to manage inventory.
• Monitor supply chain performance and identify process improvement opportunities.
• Report and analyze product trends and customer preferences with team members.

Benefits

• Medical, dental, and vision coverage.
• Short-term disability and long-term disability coverage.
• Health Savings Account (HSA) and Flexible Spending Account (FSA).
• Dependent care benefits.
• Voluntary life insurance.
• Employee Assistance Program (EAP).
• 401(k) match.
• Paid time off and employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED