Shift Lead (Everyday weed)

Vireo Health • Aurora, CO

3d • Onsite

About The Position

Vireo Health of Rocky Mountain is a vertically integrated cannabis company focused on retail excellence, cultivation quality, and strategic brand partnerships. Guided by its HEART values—Hard Work (Hustle), Excellence, Attitude, Respect, and Teamwork—the company emphasizes accountability, collaboration, and performance.

The Shift Lead supports seamless dispensary operations by helping the Store Director and Assistant Manager maintain compliance with policies, procedures, and operational guidelines while contributing to a strong customer experience. This is a non-supervisory role that supports daily store operations. The position is full-time at the LivWell location on 6th Avenue in Denver, Colorado, with compensation of $18.07 per hour plus variable tips.

The role includes customer service, cash handling and transaction support, and inventory management. The Shift Lead helps customers understand products and resolve concerns, maintains an organized store, supports cash procedures and reconciliation, and assists with inventory accuracy, product quality, and in-store promotions. Duties and time allocations may vary based on business needs.

The store operates seven days a week, with hours and schedules varying by location and business needs. The position requires the ability to lift 25 pounds or more multiple times per day and to obtain and maintain an active Colorado Marijuana Enforcement Division (MED) badge.

Requirements

• High school diploma or equivalent.
• Must be at least 21 years of age.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficiency in cash handling and accurate basic math calculations.
• Reliability, punctuality, and a strong work ethic.
• Ability to lift 25 pounds or more multiple times per day.
• Ability to obtain and maintain an active Marijuana Enforcement Division (MED) badge in Colorado.

Nice To Haves

• Previous experience in a retail or customer service role.
• Knowledge of cannabis and its products.

Responsibilities

• Provide customers with a friendly and welcoming experience and assist them as needed.
• Offer product information and guidance, answer questions, and help customers find suitable products.
• Address customer inquiries and concerns and work to ensure customer satisfaction.
• Maintain a clean and organized store environment.
• Collaborate with the team to suggest improvements based on customer feedback.
• Assist with returns and exchanges.
• Support staff training on proper cash handling and transaction procedures.
• Work with colleagues on daily cash reconciliation and reporting.
• Collaborate with the finance department to enhance cash flow and financial efficiency.
• Participate in routine cash register audits.
• Assist in refining and simplifying cash handling procedures.
• Help colleagues with advanced cash register functions.
• Contribute to maintaining product quality and safety standards.
• Support product organization for restocking and accessibility.
• Collaborate with the inventory management team to maintain accurate inventory levels.
• Assist with in-store promotions and sales strategies to manage inventory.
• Monitor supply chain performance and identify process improvement opportunities.
• Work with team members to report and analyze product trends and customer preferences.
• Perform additional duties as needed to support store operations.

Benefits

• Medical, dental, and vision benefits.
• Short-term and long-term disability benefits.
• Health savings account (HSA) and flexible spending account (FSA).
• Dependent care benefits.
• Voluntary life insurance.
• Employee assistance program (EAP).
• 401(k) match.
• Paid time off.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED