Shift Lead (EveryDay Weed)

Vireo Health•Fort Collins, CO

3d•Onsite

About The Position

The Shift Lead is a non-supervisory retail role that supports the Store Director and Assistant Manager in maintaining store operations, following policies and procedures, and delivering a positive customer experience. The role contributes to the day-to-day success of the dispensary by helping ensure customer service, cash handling, transactions, and inventory activities run smoothly. The position is full-time at the Every Day Weed location on College Avenue in Fort Collins, Colorado. Compensation is $18.07 per hour plus tips. Store hours vary by location and include nights, weekends, and holidays; the schedule varies according to business needs. The role requires the ability to lift 25 pounds or more multiple times per day and to obtain and maintain an active Colorado Marijuana Enforcement Division (MED) badge.

Requirements

High school diploma or equivalent.
Must be at least 21 years of age.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment.
Proficiency in cash handling and accurate basic math calculations.
Reliability, punctuality, and a strong work ethic.
Ability to lift 25 pounds or more multiple times per day.
Ability to obtain and maintain an active Marijuana Enforcement Division (MED) badge in Colorado.

Nice To Haves

Previous experience in retail or customer service.
Knowledge of cannabis and cannabis products.

Responsibilities

Provide a friendly and welcoming customer experience and assist customers as needed.
Provide product information and guidance, answer questions, and help customers find suitable products.
Address customer inquiries and concerns and work toward customer satisfaction.
Maintain a clean and organized store environment.
Collaborate with the team to suggest improvements based on customer feedback.
Assist with customer returns and exchanges.
Support staff training on proper cash handling and transaction procedures.
Work with colleagues on daily cash reconciliation and reporting.
Collaborate with the finance department to improve cash flow and financial efficiency.
Participate in routine cash register audits.
Help refine and simplify cash handling procedures.
Assist colleagues with advanced cash register functions.
Contribute to maintaining product quality and safety standards.
Help organize products for accessibility and restocking.
Collaborate with the inventory management team to maintain accurate inventory levels.
Assist with in-store promotions and sales strategies to manage inventory.
Monitor supply chain performance and identify opportunities for process improvement.
Work with team members to report and analyze product trends and customer preferences.
Perform additional duties as needed to support store operations.