Shift Lead (EveryDay Weed)

Vireo Health•Denver, CO

3d•Onsite

About The Position

The Shift Lead supports the smooth operation of the Every Day Weed dispensary, helping balance adherence to policies, procedures, and operational guidelines with a strong customer experience. This is a non-supervisory role that supports the Store Director and Assistant Manager and contributes to daily store operations. The role provides customer assistance and product guidance, responds to inquiries and concerns, and helps maintain a clean, organized store. It also supports cash handling and transaction procedures, daily reconciliation and reporting, register audits, and inventory organization and accuracy. The Shift Lead may assist with in-store promotions, monitor product trends, and identify opportunities to improve processes. Duties and time allocations may vary according to business needs. This is a full-time position at the Every Day Weed location in Denver, Colorado. The schedule varies with business needs; stores operate seven days a week, including nights, weekends, and holidays. Compensation is $22.82 per hour plus tips.

Requirements

High school diploma or equivalent.
Must be at least 21 years of age.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment.
Proficient in cash handling and accurate basic math calculations.
Reliable, punctual, and possesses a strong work ethic.
Ability to lift 25 lbs. or more multiple times per day.
Ability to obtain and maintain an active Marijuana Enforcement Division (MED) badge in Colorado.
Ability to work a schedule that varies with business needs, including nights, weekends, and holidays.

Nice To Haves

Previous experience in retail or customer service.
Knowledge of cannabis and its products.

Responsibilities

Provide customers with a friendly, welcoming experience and assist them as needed.
Offer product information and guidance and help customers find suitable products.
Address customer questions and concerns and assist with returns and exchanges.
Maintain a clean and organized store environment.
Work with the team to suggest improvements based on customer feedback.
Support staff training on proper cash handling and transaction procedures.
Work with colleagues on daily cash reconciliation and reporting.
Collaborate with the finance department on cash flow and financial efficiency.
Participate in routine cash register audits.
Help refine cash handling procedures and assist colleagues with advanced register functions.
Contribute to product quality and safety standards and organize products for restocking and accessibility.
Collaborate with the inventory team to maintain accurate inventory levels.
Assist with in-store promotions and sales strategies related to inventory.
Monitor supply chain performance and identify process improvement opportunities.
Work with team members to report and analyze product trends and customer preferences.
Perform additional duties as needed to support store operations.