Part-Time Shift Lead - Northglenn, CO

Dutch Bros • Northglenn, CO

3d • Onsite

About The Position

The Shift Lead ensures Dutch Bros’ vision, culture, and core values are upheld on every shift. This role is a servant-leader presence in the shop, communicating feedback to leadership and taking on necessary shift duties so the crew can focus on the company’s core values. The Shift Lead leads the experience for Broistas and customers, helps solve shift problems, prepares the crew for promotions, models Broista expectations, and trains new Broistas operationally and culturally. The role also supports the Shop Manager and Shop Lead with shop operations, shift handoffs, communication, and adherence to company policies.

The position requires availability to work a minimum of 20 hours per week on a flexible, changing schedule that may include early mornings, evenings, and weekends. Part-time Shift Leads receive the listed employee benefits and perks; the additional benefits listed for full-time Shift Leads do not apply to this part-time position.

Requirements

• No disciplinary action during the previous 90 days; disciplinary action is defined as a coaching conversation resulting in formal documentation with signatures.
• Successfully complete the most recent flowcheck with a score of 90% or better and complete it on time.
• Obtain and maintain a Food Handler Permit or Certification as required by state or local regulations.
• Complete, pass, and maintain mandatory certificates, training, and knowledge tests under Dutch Bros standards and applicable company policies and federal, state, and local regulations.
• Be available to work a minimum of 20 hours per week on a flexible schedule that may include early mornings, evenings, and weekends.
• Be able to work Shift Lead shifts and attend shop meetings and culture-building events.
• Demonstrate all Broista Levels of Leadership expectations, including anchors and level-up arrows.
• Meet the physical requirements of the role, including prolonged standing and walking, occasional lifting or carrying up to 65 pounds, and frequent wrist and spine movement.

Nice To Haves

• Six months of Broista experience at Dutch Bros is preferred.

Responsibilities

• Uphold Dutch Bros’ vision, culture, and core values on every shift.
• Cultivate the Dutch Bros atmosphere and standards, ensure Broistas meet expectations, and help solve problems during shifts.
• Manage shifts and ensure Broistas are prepared for specials and promotions and bring appropriate energy and attitude to customer interactions.
• Model and meet all expectations of the Broista role and demonstrate expertise in drink and operational fundamentals.
• Train new Broistas operationally and culturally in a fun-loving, mind-blowing environment, covering all aspects of the Manifesto.
• Support the Shop Manager and Shop Lead with shop operations and other delegated duties.
• Prepare the next shift by counting tills, making bank deposits, restocking products, putting inventory away, and meeting cleanliness standards.
• Communicate with the manager and share wins and opportunities for improvement with shop leaders.
• Attend mandatory meetings and culture-building events, know available resources, and follow company policies and procedures.
• Communicate appropriate information to leaders and communicate expectations to the crew while on shift.

Benefits

• Free Dutch Bros swag
• Free coffee under the Employee Drink Policy
• Paid volunteer hours
• Employee Assistance Program
• Access to a Financial Wellness Platform
• 401(k) eligibility after one year of employment
• Education Benefit Program after one year of employment
• Relocation compensation may be available to qualifying candidates whose job offer requires them to move; the amount varies based on relocation distance and other variables.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed