Part-Time Shift Lead - Lakewood, CO

Dutch Bros • Lakewood, CO

2d

About The Position

At Dutch Bros Coffee, Shift Leads uphold the company’s vision, culture, and core values on every shift. They serve as leaders within the shop, communicate internal and external feedback to leadership, and take on necessary work so the crew can focus on delivering the company’s core values. The role leads the experience for Broistas and customers, manages shift readiness, models Broista standards, trains new Broistas, and supports shop operations alongside the Shop Manager and Shop Lead.

The position requires availability for at least 20 hours per week and a flexible, changing schedule that may include early mornings, evenings, and weekends. Compensation is $16.16 plus tips. Some candidates may qualify for relocation compensation if accepting a job offer that requires a move; the amount varies based on relocation distance and other variables.

Requirements

• No disciplinary action during the past 90 days. Disciplinary action is defined as a coaching conversation resulting in formal documentation with signatures.
• Successfully completed the most recent flowcheck with a score of at least 90% and completed it on time.
• Obtain and maintain a Food Handler Permit or Certification as required by state and local regulations.
• Complete, pass, and maintain mandatory certificates, training, and knowledge tests under Dutch Bros standards and applicable company policies and federal, state, and local regulations.
• Be available to work at least 20 hours per week on a flexible, changing schedule that may include early mornings, evenings, and weekends.
• Demonstrate all Broista Levels of Leadership expectations, including anchors and level-up arrows.
• Communicate effectively with leaders and crew, show effort and skill, maintain a resilient and optimistic attitude, and demonstrate emotional intelligence and understanding of people.

Nice To Haves

• Six months of Broista experience at Dutch Bros.

Responsibilities

• Cultivate Dutch Bros’ atmosphere and standards on shift, ensure Broistas meet expectations, and help solve problems.
• Manage the shift and ensure Broistas are prepared for specials and promotions and have the appropriate energy and attitude for customers.
• Model and meet all expectations of the Broista role, demonstrating drink and operational fundamentals.
• Train new Broistas in operational and cultural expectations while providing a fun-loving, mind-blowing environment.
• Cover all aspects of the Manifesto during training and set Broistas up for success.
• Support the Shop Manager and Shop Lead with shop duties and other delegated responsibilities.
• Prepare the next shift by counting tills, making bank deposits, restocking products, putting inventory away, and meeting cleanliness standards.
• Communicate with the manager and share wins and improvement opportunities with shop leaders.
• Attend mandatory meetings, know available resources, and follow company policies and procedures in the Shift Lead Field Guide and Employee Handbook.
• Communicate appropriate information to leaders and expectations to the crew while on shift.
• Be available for Shift Lead shifts, shop meetings, and culture-building events.

Benefits

• Free Dutch Bros swag
• Free coffee under the Employee Drink Policy
• Paid volunteer hours
• Employee Assistance Program
• Access to a Financial Wellness Platform
• 401(k) eligibility after one year of employment
• Education Benefit Program after one year of employment
• Potential relocation compensation for qualifying candidates whose accepted job offer requires relocation

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed