About The Position

The Shift Lead is an experienced team member who performs complex tasks to enhance the customer shopping experience and steps in for store leadership when needed. The role balances back-of-house administrative responsibilities with hands-on store operations in a fast-paced environment where team members contribute to stocking and cleaning. When serving as Shift Lead, the employee runs assigned shifts in the absence of the Store Manager or Assistant Store Manager, supporting efficient operations, front-end flow, and responses to customer concerns. The role also involves operational procedures such as inventory receiving, cold chain compliance, safe handling, price changes, returns processing, ordering, and timekeeping. The position is based at the W. Broad St. store in Richmond, Virginia, and offers a $3-per-hour premium for qualifying shifts.

Requirements

  • High School Diploma or GED.
  • Must be at least 21 years old.
  • Positive attitude, strong work ethic, and willingness to learn multiple roles quickly.
  • Effective, friendly, and professional communication skills.
  • Ability to multitask and adapt quickly to changing priorities in a fast-paced environment.
  • Ability to lift, carry, move, or slide products weighing up to and in excess of 45 pounds, and frequently reach above head height (10 or more inches).
  • Authorization to work in the United States.
  • Ability to obtain and maintain ServSafe certification.
  • Ability to obtain and maintain state-specific store alcohol licensing as needed.

Responsibilities

  • Uphold store standards for cleanliness, freshness, product availability, and customer service.
  • Run assigned shifts in the absence of the Store Manager or Assistant Store Manager, ensuring smooth and efficient operations, supporting front-end flow, and responding to customer concerns as needed.
  • Carry out operational tasks including inventory receiving, cold chain compliance, safe handling, price changes, returns processing, ordering, and timekeeping procedures when acting as Shift Lead.
  • Follow stock-handling processes, including receiving inventory, write-offs, and returns, to support product availability and reduce shrink.
  • Encourage timely and accurate task completion by focusing on priorities and setting a strong example during the shift.
  • Flex between stocking, cleaning, and promotional merchandising to meet store needs.
  • Perform other duties as assigned.

Benefits

  • Starting pay of $19.00 per hour.
  • 10% employee-only discount on purchases made at Lidl stores.
  • Medical and prescription coverage.
  • Dental coverage.
  • Vision coverage.
  • Paid Time Off (PTO) for sickness or vacation.
  • Dedicated training plans.
  • 401(k) plan with a 5% company match.
  • Voluntary Term Life and AD&D Insurance.
  • Total Well-Being Program.
  • DailyPay, a voluntary benefit that provides access to pay on the employee’s own schedule.
  • $3-per-hour premium for qualifying shifts.
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