The Shift Lead is an experienced team member who performs complex tasks to enhance the customer shopping experience and steps in for store leadership when needed. The role balances back-of-house administrative responsibilities with hands-on store operations in a fast-paced environment where team members contribute to stocking and cleaning. When serving as Shift Lead, the employee runs assigned shifts in the absence of the Store Manager or Assistant Store Manager, supporting efficient operations, front-end flow, and responses to customer concerns. The role also involves operational procedures such as inventory receiving, cold chain compliance, safe handling, price changes, returns processing, ordering, and timekeeping. The position is based at the W. Broad St. store in Richmond, Virginia, and offers a $3-per-hour premium for qualifying shifts.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED