Shift Lead OPWDD - Housing Services

Family Residences and Essential Enterprises, Inc.•Coram, NY

2d•$22 - $23•Onsite

About The Position

The Shift Lead guides and leads Direct Support Professionals during their assigned shift, working alongside people with intellectual and developmental disabilities to help them achieve personal outcomes. The role supports individuals in developing daily living, professional, social, and informed decision-making skills while promoting their health and safety. The Shift Lead also oversees staff task completion, provides guidance and training, ensures services and documentation meet requirements, and communicates with the Manager about crises and other significant events. In residential settings, the Shift Lead additionally supports personal care, household tasks, meal planning, staffing coordination, medical appointments, and the proper use and maintenance of household equipment. The position is performed in person, and some travel may be required.

Requirements

High school diploma or equivalent.
At least one year of experience providing direct support to individuals with disabilities.
Valid SCIP and CPR/FA certifications; certifications may be provided upon hire if needed.
Valid AMAP certification or ability to obtain it within the first six months of hire.
Valid driver’s license and ability to meet the criteria to serve as an agency driver.
Proficient writing skills, including basic grammar and spelling.
Ability to work flexibly in a team environment, keep others informed, and anticipate needs.
Efficiency, strong organization, and excellent communication skills.
Ability to meet physical requirements including prolonged sitting, walking, or standing; reaching; bending, stooping, kneeling, or crouching; and lifting up to 50 pounds.
Ability to effectively communicate verbally and in writing and operate standard office equipment.

Nice To Haves

Proficient computer skills.

Responsibilities

Work with people supported to identify and achieve personal life goals, develop life skills, and overcome barriers to relationships and valued social roles.
Advocate for people supported and partner with them to promote health and safety.
Collaborate with people supported and interdisciplinary team members to develop service plans.
Provide positive behavior support as necessary and prevent, recognize, and report abuse.
Document service provision, daily notes, and other required information accurately and contemporaneously.
Promote and support community involvement, including transporting clients in a company vehicle to appointments and outings.
Perform healthcare-related tasks, including medication administration, when needed.
Perform and assign essential daily tasks as directed by the Manager and ensure their completion.
Communicate crisis situations or events to the Manager and follow through on directives.
Lead Direct Support Professionals during the assigned shift, oversee task completion, provide guidance, and train staff to support proper orientation.
Ensure services follow each individual’s service plan and documentation is timely, complete, and compliant.
Communicate professionally and respectfully with people supported, family members, community representatives, and external providers.
Maintain the residence or day program and its external property in a clean, safe, and aesthetically pleasing condition.
Provide ongoing protective oversight to individuals in the residence or day program.
Report agency vehicle violations and accidents in accordance with New York State regulations and agency policy.
Follow OSHA regulations and ensure staff follow them, including universal precautions.
Participate in life plan or interdisciplinary team meetings as requested or assigned.
Complete and process required paper and electronic documentation to meet quality and compliance standards.
In residential settings, provide personal care and companionship; perform housekeeping and errands; and plan, shop for, or prepare nutritious meals.
Coordinate staffing when callouts occur to maintain minimum supervision levels.
Ensure medical and clinical appointments and follow-up care are coordinated, scheduled, and received within required timeframes.
Ensure household equipment and appliances are properly used and maintained.
Communicate respectfully, protect confidential information, meet safety training requirements, report unsafe conditions, and participate in required events and meetings, including those outside standard working hours.
Perform other duties as assigned.