Shift Lead OPWDD - Housing Services

Family Residences and Essential Enterprises•Coram, NY

1d•Onsite

About The Position

The Shift Lead OPWDD guides and leads Direct Support Professionals on the assigned shift while working alongside people supported to help them achieve personal outcomes. The role supports individuals in developing daily living, professional, social, and informed decision-making skills while promoting health and safety. The Shift Lead oversees task completion, trains and guides staff, ensures services and documentation meet individual plans and compliance standards, and communicates with managers and a range of stakeholders. The position also supports residential operations, including coordinating staffing, medical appointments, meals, household upkeep, and personal care as needed. This role is performed in person, and some travel may be required.

Requirements

High school diploma or equivalent.
At least one year of experience providing direct supports to individuals with disabilities.
Valid SCIP and CPR/FA certifications; certifications may be provided upon hire if needed.
Valid AMAP certification or ability to obtain it within the first six months of hire.
Valid driver’s license and ability to meet agency-driver criteria.
Proficient writing skills, including basic grammar and spelling.
Ability to work in a team environment with flexibility, keep others informed, and anticipate needs.
Efficiency, strong organization, and excellent communication skills.
Ability to sit, walk, and stand for prolonged periods of at least eight hours.
Ability to communicate effectively verbally and in writing.
Ability to operate standard office equipment, including computers, phones, photocopiers, fax machines, and filing cabinets.
Ability to reach with hands and arms; bend, stoop, kneel, crouch, or stand on a stool as needed; and lift 50 pounds at a time.

Nice To Haves

Proficient computer skills.

Responsibilities

Work with people supported to identify and realize personal life goals, develop life skills, and make informed decisions.
Advocate for people supported and help them overcome barriers to relationships and valued social roles.
Promote health, safety, community involvement, and positive behavior support for people supported.
Collaborate with people supported and interdisciplinary team members to develop and follow service plans.
Prevent, recognize, and report abuse; provide ongoing protective oversight.
Accurately and contemporaneously document services, daily notes, and other required information, including paper and electronic documentation.
Transport clients in a company vehicle to appointments and outings, and report vehicle accidents or violations in accordance with regulations and agency policy.
Perform healthcare-related tasks, including medication administration, when needed.
Carry out and assign directives and daily tasks, ensure completion, and communicate crisis situations to the Manager while following instructions.
Lead Direct Support Professionals on shift, oversee task completion, provide guidance, and support staff orientation and training.
Communicate professionally and respectfully with people supported, families, community representatives, and external providers.
Maintain the residence or day program and exterior property in a clean, safe, and aesthetically pleasing condition.
Follow OSHA regulations and ensure staff compliance, including universal precautions.
Participate in life plan or interdisciplinary team meetings when requested or assigned.
Provide bedside or personal care, including assistance with ambulation or personal hygiene.
Provide companionship, personal care, and assistance with lifestyle adjustments during incapacitation, family disruption, or convalescence.
Perform housekeeping tasks, including cooking, cleaning, laundry, dishwashing, and errands.
Plan, shop for, or prepare nutritious meals, or assist individuals with those activities.
Coordinate staffing during shift callouts to maintain minimum supervision levels.
Coordinate medical and clinical appointments and follow-up care to ensure they are scheduled and received within required timeframes.
Ensure household equipment and appliances are used and maintained properly.
Communicate respectfully, maintain confidentiality, meet safety training requirements, report unsafe conditions, and participate in required events, meetings, reviews, and committees, including those outside standard working hours.
Comply with job requirements, agency policies, the Employee Handbook, Code of Conduct, and applicable laws and regulations.
Perform other duties as assigned.