Regional Administrator Day Services (IDD, OPWDD)

Services For The Underserved, Inc.•New York, NY

4d•$85,000 - $90,000

About The Position

S:US is seeking a Regional Administrator of Day Services for its Day Habilitation programs. The role advocates for and coordinates services according to the needs of people supported, helping them achieve personal goals through meaningful and purposeful Day Services. The Regional Administrator assists the Vice President of Day Services with daily administrative functions and implementation of S:US policies in accordance with OPWDD guidelines. The role supervises Day Habilitation Program Directors, supports QIDPs and Medicaid Service Coordinators, oversees staff training and the implementation of Day Habilitation plans, and helps ensure program quality and compliance. The position also coordinates with central office departments, participates in audits and program surveys, and supports program development as assigned. The successful candidate demonstrates sound judgment, strong communication and organizational skills, empathy, confidentiality, and a commitment to diversity, inclusion, equity, and S:US’s mission and values. The role requires travel to multiple locations and providing direct support to on-site program management.

Requirements

Bachelor’s degree in psychology or a related field.
At least four years of experience in the disabilities field, with progressive supervisory experience in IDD or related areas.
Two years of experience delivering behavioral intervention services and writing and implementing behavior protocols.
Excellent writing and organizational skills.
Ability to work in a fast-paced environment.
Creativity and advocacy skills.
SCIP-R certification.
CPR/First Aid certification.
Proficiency in Microsoft Office applications.
Willingness to travel to multiple locations and provide direct support to on-site program management.
Ability to interpret information, resolve problems, and balance alternatives to make sound decisions.
Ability to handle unexpected situations, challenges, and stress effectively.
Strong time management, prioritization, and multitasking skills.
Empathy and emotional intelligence to manage a diverse, multigenerational staffing plan.
Commitment to diversity, inclusion, and equity.
Effective verbal, written, and listening skills.
Ability to collaborate effectively within a multigenerational team.
Availability and punctuality.
Support for S:US’s mission and values, including addressing behavior that undermines effectiveness.

Responsibilities

Assist the Vice President of Day Services with daily administrative functions for the Day Habilitation Program and implement S:US policies in accordance with OPWDD guidelines.
Supervise Day Habilitation Program Directors in day-to-day program management.
Attend program surveys and collaborate with the Vice President to develop written action plans for audits.
Coordinate with Central Office Human Resources, Fiscal Department, Operations, and Facilities Maintenance to ensure programs have adequate resources.
Ensure staff have access to applicable laws, regulations, and policies.
Conduct and oversee staff training workshops quarterly or as needed.
Oversee implementation of Day Habilitation plans and supports for people supported.
Organize supervisory meetings and quarterly staff training with the Vice President of Day Services.
Participate in conferences, trade associations, and advocacy committees in the IDD field.
Ensure interactions and support align with agency CORE values.
Assist with program development tasks as assigned by the Vice President of Day Services.
Support QIDPs and help Medicaid Service Coordinators meet the needs of people supported.
Complete Quality Improvement reports and resolve outstanding issues.
Ensure compliance with OPWDD standards through site walkthroughs.
Review clinical charts and outcome books for adequate documentation.
Schedule and maintain current training for all staff members.
Carry out additional responsibilities as assigned by the Vice President of Day Services.
Provide timely and accurate documentation in accordance with established policies.
Maintain confidentiality for people supported and staff.
Respond promptly and courteously to the needs of people supported and model appropriate behavior.