Regional Administrator Day Services (IDD, OPWDD)

Services for the Underserved•South Ozone Park, NY

About The Position

S:US is seeking a Regional Administrator of Day Services for its Day Habilitation programs. The role advocates for and coordinates services according to the needs of people supported, helping them achieve personal goals through meaningful and purposeful Day Services. The Regional Administrator assists the Vice President of Day Services with daily administration, supervises Day Habilitation Program Directors, supports program compliance with OPWDD standards, and coordinates resources and staff development. The position also supports QIDPs and Medicaid Service Coordinators, quality improvement, program development, and on-site program management across multiple locations. S:US describes its culture as grounded in respect, integrity, support, maximizing individual potential, and continuous quality improvement. The organization highlights health and wellness resources, generous PTO, and professional development. S:US is an equal opportunity employer and provides reasonable accommodation for individuals with disabilities.

Requirements

Bachelor’s degree in psychology or a related field.
At least four years of experience in the disabilities field, with progressive supervisory experience in IDD or related areas.
Two years of experience delivering behavioral intervention services and writing and implementing behavior protocols.
Excellent writing and organizational skills and the ability to work in a fast-paced environment.
Creativity and advocacy skills.
SCIP-R and CPR/First Aid certification.
Proficiency in Microsoft Office applications.
Willingness to travel to multiple locations and provide direct support to on-site program management.
Strong problem-solving, decision-making, time-management, prioritization, and multitasking skills.
Ability to handle unexpected situations, challenges, and stress; demonstrate empathy and emotional intelligence; communicate effectively; collaborate with a multi-generational team; and maintain availability and punctuality.
Commitment to diversity, inclusion, and equity, and to supporting S:US’s mission and values.

Responsibilities

Assist the Vice President of Day Services with daily administrative functions for the Day Habilitation Program and implement S:US policies in accordance with OPWDD guidelines.
Supervise Day Habilitation Program Directors in day-to-day program management.
Attend program surveys and collaborate with the Vice President to develop written action plans for audits.
Coordinate with Central Office Human Resources, Fiscal Department, Operations, and Facilities Maintenance to ensure programs have adequate resources.
Ensure staff have access to applicable laws, regulations, and policies.
Conduct and oversee staff training workshops quarterly or as needed; organize supervisory meetings and quarterly staff training with the Vice President of Day Services.
Oversee implementation of Day Habilitation plans and supports for people supported.
Participate in conferences, trade associations, and advocacy committees within the IDD field.
Ensure interactions and support align with agency core values.
Assist with program development tasks as assigned by the Vice President of Day Services.
Support QIDPs and help Medicaid Service Coordinators meet the needs of people supported.
Complete Quality Improvement reports and resolve outstanding issues.
Ensure compliance with OPWDD standards through site walkthroughs.
Review clinical charts and outcome books for adequate documentation.
Schedule and maintain current training for all staff members.
Provide direct support to on-site program management and travel to multiple locations as required.
Maintain confidentiality for people supported and staff, provide timely and accurate documentation, and respond promptly and courteously to the needs of people supported.