IDD Administrator

MILESTONE INC•Loves Park, IL

4d•$34 - $34•Onsite

About The Position

Under the supervision of the Senior Vice President of Adult Residential and Day Training of Elmwood Heights and East, the IDD Administrator oversees the development, implementation, monitoring, and delivery of individual services for assigned homes. The goal is to support the best possible quality of life and level of independence in the least restrictive setting for individuals served by Elmwood Heights/Elmwood East ICF/DD. The role directs and supervises assigned leadership personnel, including the Director of Nursing, Resident Services Director/QDIP, and Elmwood Heights Activity Leader. It supports staff orientation, training, and performance, and works with the Senior Vice President to develop and evaluate leadership training programs. The Administrator coordinates services across departments, oversees staffing and budgets, participates in admission and discharge decisions, and maintains communication with families and guardians. The Administrator ensures assigned homes maintain a safe, clean, and pleasant environment and comply with applicable inspection and regulatory standards. The role participates in inspections, reviews complaints and reports, supports human-rights protections, and contributes to quality assurance and facility policies. It also rotates as Supervisor-on-Duty and may serve as Administrator-on-Duty, including providing 24-hour availability while acting in that capacity.

Requirements

At least two years of experience as an RSD/QDIP, including program development and implementation.
Good oral and written communication skills.
Clean driving record and approval to drive Milestone vehicles.
Ability to intervene physically during behavioral and health-related crises involving individuals.
Ability to promptly respond to emergency situations.
Licensed as a Nursing Home Administrator or eligible for licensure.

Responsibilities

Attend work reliably and promptly as scheduled, with flexibility to meet individual or facility needs.
Prepare documents required for facility licensure.
Direct and supervise assigned personnel, including hiring, performance evaluations, disciplinary actions, and recommendations for promotion or transfer.
Demonstrate and teach leadership personnel supervisory and leadership procedures and techniques.
Support the Director of Nursing, Resident Services Directors, QDIP, and Day Training Instructor in orienting, training, and monitoring Team Leaders and Team Members.
Develop, implement, and evaluate formal leadership training programs in consultation with the Senior Vice President; teach assigned classes and provide on-the-job training and feedback.
Work collaboratively with supervisory staff, share information, address common issues, and provide support and assistance.
Oversee technician self-scheduling in consultation with the Personnel Department, ensuring adequate coverage and compliance with budget constraints.
Provide input and recommendations for annual facility staffing plans.
Schedule and conduct inter-departmental meetings to coordinate services and promote effective teamwork and problem-solving.
Participate in Habilitation Technician Training, including proposing revisions to training formats and procedures for follow-up training documentation.
Oversee program funds and individuals’ personal funds, ensuring responsible fiscal management, appropriate documentation, and budget compliance.
Participate on the Interdisciplinary Team in evaluating individuals for admission and discharge and ensure required movement documentation is complete and accurate.
Maintain effective communication between facility personnel and families or guardians, addressing problems as needed.
Intervene with Social Workers in problematic issues involving families or guardians to restore trust, cooperation, and communication.
Inspect assigned homes and ensure a clean, safe, and pleasant living environment for individuals and staff.
Work with the Senior Vice President and Maintenance Supervisor to maintain a high-quality living environment.
Ensure assigned homes comply with applicable standards, including Illinois Department of Public Aid, Illinois Department of Public Health, and HCFA standards.
Participate professionally in inspections and, when assigned, review and act on reports or complaints from authorized inspecting agencies.
Meet regularly with professional staff to share information, discuss ongoing or problematic issues, and develop cooperative solutions.
Participate in IDT/Communication Meetings to coordinate services and maintain positive relationships with departments.
Attend staffings and review assigned Individual Service Plans for quality and completeness; provide feedback to improve plans and ensure implementation dates are followed.
Serve on the Leadership Team, promoting positive problem-solving and maintaining confidentiality and professional conduct.
Represent Milestone in the community and maintain professional relationships.
Participate in developing facility policies and procedures as needed to support satisfactory services and acceptable staff conduct.
Intervene on behalf of individuals, investigate complaints, grievances, and Human Rights Requests for Intervention, and provide timely adjudication and recommendations in accordance with Milestone policies.
Serve on a rotating basis as Supervisor-on-Duty and provide backup assistance to other SODs as needed.
Serve as Administrator-on-Duty when needed, providing 24-hour availability and ensuring safe and efficient facility operations.
Prepare special reports and proposals as requested by the Senior Vice President.
Participate in Quality Assurance Meetings.
Allocate consultant resources to best meet individual needs within budget constraints.
Pursue continuing education units to fulfill licensure requirements.
Perform other duties as required or assigned to ensure safe and effective facility operations.