Shift Coordinator, Humanoid Robot Operations (Night Shift)

Figure•San Jose, CA

About The Position

Figure is an AI robotics company developing autonomous, general-purpose humanoid robots for home and commercial use. The company is headquartered in San Jose, California. This contract-to-hire position is intended to transition to full-time employment. The Night Shift Coordinator leads the overnight Humanoid Robot Operator team and owns shift results. With limited overnight engineering support, the coordinator sets priorities, keeps robots operating for commercial use cases, makes operational decisions, resolves problems, and provides the day team with a clear and accurate shift handoff. The role emphasizes accountability for performance targets and continuous improvement. The scheduled night shift is 10:30 PM to 7:00 AM, with a five-day workweek that includes a mandatory weekend shift and two days off. Initial training lasts one week at company headquarters, Monday through Friday, from 9:00 AM to 5:30 PM. The stated US base pay range is $40.00 to $45.00 per hour. Compensation may vary based on job-related knowledge, skills, and experience; additional compensation components or benefits may apply depending on the role.

Requirements

At least 5 years of experience in a leadership role such as shift lead, supervisor, coordinator, or team lead.
Experience in manufacturing, field operations, lab operations, or a similar fast-paced environment.
A proven record of owning team results, meeting targets, improving metrics, and holding oneself and others accountable.
Confidence making sound decisions independently and under pressure.
Excellent written and verbal communication, including clear shift reports and effective escalation to technical teams.
Experience working with robots or troubleshooting mechanical or electromechanical systems.
Familiarity with Jira or a similar ticketing or tracking tool.
Openness to giving and receiving constructive feedback, with a drive for continuous improvement.
Ability to stand for more than 8 hours per day and physically manage humanoid hardware.
Ability to safely lift, carry, and maneuver equipment or humanoid hardware weighing up to 50 pounds independently.
Ability to stand and move throughout the work area for the entirety of an 8+ hour shift, excluding meal and rest breaks.
Capacity for frequent bending, reaching, stooping, and fine motor manipulation of robot hardware.
Availability for a five-day workweek that includes a mandatory weekend shift, with two days off.

Nice To Haves

Experience leading overnight or off-hours teams.
Background in robotics, automation, or a hardware startup environment.
Experience building or improving operational processes, standard operating procedures, or performance tracking.
Passion for helping scale the deployment of learning humanoid robots.

Responsibilities

Lead, schedule, and direct the night-shift operator team, including robot and station assignments, coverage, and shift priorities.
Own shift performance, including robot uptime, task throughput, and on-time completion of customer use cases; report results and misses at the end of every shift.
Serve as the first escalation point for robot failures, safety concerns, and operational blockers; triage issues and decide whether to continue, pivot, or stand down.
Track and document issues in Jira, escalate them to the appropriate engineering teams, and uphold high ticket-quality standards.
Conduct structured shift handoffs with day-shift leadership.
Coach operators in real time, provide direct feedback, support onboarding and training, and promote accountability and continuous improvement.
Identify recurring failures and process gaps and drive fixes with engineering and operations leadership.
Enforce and model robot-operation safety procedures.
Maintain work-area cleanliness and organization, and ensure the team follows equipment and robot maintenance procedures, including bring-up and shutdown.
Operate robots hands-on when needed.