Shift Coordinator, Humanoid Robot Operations (Night)

Figure•Santa Clara, CA

7h•$40 - $45

About The Position

Figure is an AI robotics company developing autonomous, general-purpose humanoid robots for home and commercial markets. The Shift Coordinator will lead a team of Humanoid Robot Operators and own shift results, setting priorities, keeping robots running for commercial use cases, resolving operational issues, and providing the day team with a clear and accurate overnight handoff. The role calls for independent decision-making, accountability for outcomes, and continuous improvement. This is a contract-to-hire position with the goal of transitioning to full-time employment. The night shift runs from 10:30 PM to 7:00 AM, with a five-day workweek that includes a weekend shift and two days off. Training is conducted at company headquarters. The posting describes a one-week training process and gives two training schedules: Monday through Friday, 7:30 AM to 4:00 PM, and Monday through Friday, 9:00 AM to 5:30 PM. The US base pay rate for this full-time position is $40.00–$45.00 per hour. Pay may vary based on job-related knowledge, skills, and experience. The total compensation package may include additional components or benefits depending on the role; details are shared if an employment offer is extended.

Requirements

At least 3 years of experience in a leadership role such as shift lead, supervisor, coordinator, or team lead; experience in manufacturing, field operations, lab operations, or a similar fast-paced environment is required.
A proven record of owning team results, hitting targets, improving metrics, and holding oneself and others accountable.
Confidence making sound decisions independently and under pressure.
Excellent written and verbal communication skills, including clear shift reports and effective escalation to technical teams.
Experience working with robots or troubleshooting mechanical or electromechanical systems.
Familiarity with Jira or a similar ticketing or tracking tool.
Openness to giving and receiving constructive feedback and a drive for continuous improvement.
Ability to stand for more than 8 hours a day and physically manage humanoid hardware.
Availability for a five-day workweek that includes a mandatory weekend shift and two days off.
Ability to safely lift, carry, and maneuver equipment or humanoid hardware weighing up to 50 pounds independently.
Ability to stand and move throughout the work area for an entire shift of more than 8 hours, excluding meal and rest breaks.
Capacity for frequent bending, reaching, stooping, and fine motor manipulation of robot hardware.

Nice To Haves

Experience leading overnight or off-hours teams.
Background in robotics, automation, or a hardware startup environment.
Experience building or improving operational processes, standard operating procedures, or performance tracking.
A passion for helping scale deployment of learning humanoid robots.

Responsibilities

Lead, schedule, and direct the shift operator team, including robot and station assignments, coverage, and shift priorities.
Own shift performance, including robot uptime, task throughput, and on-time completion of customer use cases; report results and misses at the end of each shift.
Act as the first escalation point for robot failures, safety concerns, and operational blockers; triage issues and decide whether to continue operations, pivot, or stand down.
Ensure issues are tracked, documented, and escalated to the appropriate engineering team in Jira, maintaining high ticket-quality standards.
Conduct structured shift handoffs with the next shift's leadership.
Coach operators in real time, give direct feedback, support onboarding and training for new hires, and foster accountability and continuous improvement.
Identify recurring failures and process gaps, and drive fixes with engineering and operations leadership.
Enforce and model all safety procedures for robot operation.
Maintain work-area cleanliness and organization, and ensure the team follows equipment and robot maintenance procedures, including bring-up and shutdown.
Operate robots hands-on when needed.