Shift Coordinator, Humanoid Robot Operations (Night Shift)

Figure•San Jose, CA

7d•$40 - $45

About The Position

Figure is an AI robotics company developing autonomous, general-purpose humanoid robots for home and commercial markets. The company is headquartered in San Jose, California. The Night Shift Coordinator leads the overnight Humanoid Robot Operators and is accountable for shift outcomes. With limited overnight engineering support, the coordinator sets priorities, keeps robots operating for commercial use cases, makes operational decisions, resolves problems, and provides the day team with a clear and accurate handoff. The role is contract-to-hire, with the goal of transitioning to full-time employment. The night shift runs from 10:30 PM to 7:00 AM. The workweek is five days and includes a mandatory weekend shift, with two days off. Training is one week at company headquarters, Monday through Friday, 9:00 AM to 5:30 PM. The stated US base pay range for this full-time position is $40.00 to $45.00 per hour. Pay may vary based on job-related knowledge, skills, and experience; additional compensation or benefits may depend on the role and will be shared if an offer is extended.

Requirements

At least 5 years of leadership experience as a shift lead, supervisor, coordinator, team lead, or in a similar role.
Experience in manufacturing, field operations, lab operations, or a similar fast-paced environment.
A proven record of owning team results, hitting targets, improving metrics, and holding oneself and others accountable.
Confidence making sound decisions independently and under pressure.
Excellent written and verbal communication skills, including clear shift reporting and effective escalation to technical teams.
Experience working with robots or troubleshooting mechanical or electromechanical systems.
Familiarity with Jira or a similar ticketing or tracking tool.
Openness to giving and receiving constructive feedback and commitment to continuous improvement.
Ability to stand for more than 8 hours per day and physically manage humanoid hardware.
Ability to safely lift, carry, and maneuver equipment or humanoid hardware weighing up to 50 pounds independently.
Ability to stand and move throughout the work area for the entirety of an 8+ hour shift, excluding meal and rest breaks.
Capacity for frequent bending, reaching, stooping, and fine motor manipulation of robot hardware.
Availability for a five-day workweek that includes a mandatory weekend shift, with two days off.

Nice To Haves

Experience leading overnight or off-hours teams.
Background in robotics, automation, or a hardware startup environment.
Experience building or improving operational processes, standard operating procedures, or performance tracking.
Passion for helping scale the deployment of learning humanoid robots.

Responsibilities

Lead, schedule, and direct the night shift operator team, including robot and station assignments, coverage, and shift priorities.
Own shift performance, including robot uptime, task throughput, and on-time completion of the customer use case; report results and misses at the end of every shift.
Act as the first point of escalation for robot failures, safety concerns, and operational blockers; triage issues and decide whether to continue operating, pivot, or stand down.
Ensure every issue is tracked, documented, and escalated to the appropriate engineering team in Jira, and maintain a high standard for ticket quality.
Conduct structured shift handoffs with day shift leadership.
Coach operators in real time, provide direct feedback, support onboarding and training for new hires, and foster accountability and continuous improvement.
Identify recurring failures and process gaps and drive fixes with engineering and operations leadership.
Enforce safety procedures for robot operation and model safe practices.
Maintain cleanliness and organization in work areas and ensure the team follows equipment and robot maintenance procedures, including bring-up and shutdown.
Operate robots hands-on when needed.