Open Jobs Shift Coordinator 2 - Full Time

Sephora•Olive Branch, MS

6d•Onsite

About The Position

The Shift Coordinator works closely with departmental associates to ensure productivity, accuracy, safety, and security standards are met. The position assigns tasks, monitors work against established standards, operates and maintains warehouse management systems, balances inventory, and helps manage communication within and between shifts. The role is based at Sephora’s Mississippi Distribution Center in Olive Branch, Mississippi, and requires flexibility to work any designated shift and overtime as requested to meet business and operational needs. The coordinator communicates daily goals, coordinates work against action plans, monitors performance, provides feedback, and trains associates using the Preferred Methods and Procedures manual. The role also supports safe and secure operations, follows company policies, and provides high-quality internal and external customer service. There are no supervisory responsibilities. The work environment includes office and warehouse areas with moderate but varying temperature and humidity. The role requires standing, sitting, squatting, lifting, and/or walking for the duration of a scheduled shift, and lifting up to 50 pounds. Minimum qualifications include a college degree or relevant work experience, working knowledge of MS Excel, Word, and Outlook, and basic math skills. Starting hourly pay is $23.50–$25.15; certain work schedules may be eligible for shift differential pay.

Requirements

College degree or relevant work experience.
Working knowledge of MS Excel, Word, and Outlook.
Basic math skills.
Previous experience with a Warehouse Management System (WMS) or menu-driven applications, and/or ability to learn the system.
Effective problem-solving skills.
Ability to multitask and manage competing deadlines.
Strong interpersonal and communication skills.
Flexibility and interest in being cross-trained and assigned to other work areas.
Ability to work effectively with others and promote a team environment.
Ability to give and receive feedback professionally and respectfully.
Ability to take instruction and follow through, as well as effectively give instruction to others.
Proactive approach to business needs and understanding of other business functions as they apply to the position.
Enthusiastic and professional demeanor.
Ability to stand, sit, squat, lift, and/or walk for the duration of a scheduled shift and lift up to 50 pounds.

Responsibilities

Work with departmental associates to meet productivity, accuracy, safety, and security standards.
Use in-house computer systems to track and monitor work activities.
Prioritize and assign work tasks to associates to achieve work goals.
Communicate daily work goals and coordinate work against a defined action plan.
Monitor associates’ work performance and provide feedback for improvement.
Train associates in their duties using the Preferred Methods and Procedures manual.
Follow company, state, and OSHA safety rules and report safety violations or potential violations to appropriate personnel.
Comply with company Loss Prevention policies and procedures.
Maintain excellent attendance and set an example for other associates.
Maintain a flexible schedule, including any designated shift and overtime when requested for business or operational needs.
Provide high-quality internal and external customer service.
Operate and maintain WMS systems, balance inventory, and help manage communication within and between shifts.

Benefits

Medical, dental, and vision coverage.
Company-paid disability and life insurance.
401(k) with 4% match.
FSA and HSA programs.
Paid time off, sick paid time off, and protected leave.
Development programs, mentorship, tuition reimbursement, and in-house training.
30% discount on merchandise and services, gratis opportunities, and LVMH brand flash sale discounts.
Free mental health and financial coaching resources with 24/7 access.
Volunteer and donation matching.
Certain work schedules may be eligible for shift differential pay.