Open Jobs Operations Leader - Full Time

Sephora•Austin, TX

About The Position

As an Operations Leader at Sephora, you’ll drive operational excellence and help ensure the store runs efficiently while supporting an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach team members. The role also supports store goals, maintains Sephora’s brand presentation and standards, and helps foster an inclusive and collaborative workplace. This is a full-time, regular hourly (non-exempt) position requiring 30–40 hours per week. The schedule must accommodate peak retail operations, including nights, weekends, and holidays, with punctuality and consistent attendance.

Requirements

Minimum 2 years of leadership experience in a similar role.
Ability to lead, coach, and develop teams to achieve goals.
Strong attention to detail and excellent problem-solving and organizational skills.
Effective time management and ability to prioritize in a dynamic environment.
Excellent communication and interpersonal skills.
Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
Ability to lift and carry up to 50 pounds as needed.
Availability for the required minimum weekly hours and shifts, including nights, weekends, and holidays, with punctuality and consistent attendance.

Nice To Haves

Leadership experience in retail operations or hospitality.

Responsibilities

Oversee inventory management, replenishment, order fulfillment, and operational standards.
Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
Partner with the team to deliver exceptional client service and contribute to store goals.
Guide and train team members in operational processes, selling behaviors, performance metrics, and company initiatives.
Promote an inclusive culture of openness where everyone feels empowered.
Uphold company policies and help create a safe and enjoyable shopping experience.