Open Jobs Operations Leader - Full Time

Sephora • Merrick, NY

8d • Onsite

About The Position

The Operations Leader drives operational excellence at a Sephora store and supports an exceptional client experience. This role leads the operations team and oversees inventory, replenishment, order fulfillment, merchandising, promotional events, and store maintenance. The Operations Leader also coaches and develops team members, supports store goals, and helps maintain a safe, inclusive, and enjoyable shopping environment.

This full-time role requires 30–40 hours per week, availability during peak retail operations—including nights, weekends, and holidays—and punctual, consistent attendance. The position is hourly and non-exempt, with an advertised pay range of $28.00–$32.00 per hour. Actual pay depends on relevant qualifications and experience and other legitimate business factors.

Requirements

• At least 2 years of leadership experience in a similar role; retail operations or hospitality experience is preferred.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail, problem-solving, and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
• Physical ability to lift and carry up to 50 pounds as needed.
• Availability for 30–40 hours per week and during peak retail operations, including nights, weekends, and holidays.
• Punctuality and consistent attendance.

Nice To Haves

• Leadership experience in retail operations or hospitality.

Responsibilities

• Oversee inventory management, replenishment, order fulfillment, and operational standards.
• Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Partner with the team to deliver exceptional client service and contribute to store goals.
• Guide and train team members on operational processes, selling behaviors, performance metrics, and company initiatives.
• Promote an inclusive culture of openness where everyone feels empowered.
• Uphold company policies and help create a safe and enjoyable shopping experience.
• Meet required weekly shifts and hours, maintain punctuality and consistent attendance, and be available during peak retail operations, including nights, weekends, and holidays.

Benefits

• Comprehensive healthcare and wellbeing benefits, based on eligibility.
• Inclusion and belonging commitment: Sephora pledges to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed