Open Jobs Operations Leader - Full Time
About The Position
As an Operations Leader at Sephora, you’ll drive operational excellence to ensure the store runs efficiently and supports an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach team members to perform at their best. The role also contributes to store goals and helps maintain a safe, enjoyable shopping experience. This is a full-time, regular, hourly non-exempt position requiring 30–40 hours per week. The schedule must accommodate peak retail operations, including nights, weekends, and holidays, with punctuality and consistent attendance.
Requirements
- At least 2 years of leadership experience in a similar role; retail operations or hospitality experience is preferred.
- Proven ability to lead, coach, and develop teams to achieve goals.
- Strong attention to detail, problem-solving, and organizational skills.
- Effective time management and ability to prioritize in a dynamic environment.
- Excellent communication and interpersonal skills.
- Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
- Ability to lift and carry up to 50 pounds as needed.
- Availability during peak retail operations, including nights, weekends, and holidays.
Nice To Haves
- Experience in retail operations or hospitality.
Responsibilities
- Oversee inventory management, replenishment, order fulfillment, and operational standards.
- Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
- Partner with the team to deliver exceptional client service and contribute to store goals.
- Guide and train team members on operational processes, selling behaviors, performance metrics, and company initiatives.
- Promote an inclusive culture of openness where everyone feels empowered.
- Uphold company policies and help create a safe and enjoyable shopping experience.
- Meet the required minimum number of weekly shifts and hours, and maintain punctuality and consistent attendance.
Benefits
- Comprehensive healthcare and wellbeing benefits, based on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
