Open Jobs Operations Leader - Full Time

Sephora•Friendswood, TX
•Onsite

About The Position

As an Operations Leader at Sephora, you’ll help ensure the store runs efficiently and supports an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach team members. The role is full-time, with a required schedule of 30–40 hours per week and availability during peak retail operations, including nights, weekends, and holidays. Punctuality and consistent attendance are required. Sephora describes its workplace as a beauty community where everyone’s uniqueness is celebrated, respected, and honored. The company offers comprehensive healthcare and wellbeing benefits based on eligibility. The listed hourly pay range is $24.00–$27.50; actual pay depends on qualifications, experience, and other legitimate business factors, including geographic location. Sephora is an equal opportunity employer and provides reasonable accommodation to applicants with disabilities or other medical conditions.

Requirements

  • At least 2 years of leadership experience in a similar role; retail operations or hospitality experience is preferred.
  • Ability to lead, coach, and develop teams to achieve goals.
  • Strong attention to detail, problem-solving, and organizational skills.
  • Effective time management and ability to prioritize in a dynamic environment.
  • Excellent communication and interpersonal skills.
  • Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
  • Physical ability to lift and carry up to 50 pounds as needed.
  • Meet the required minimum number of weekly shifts and hours; full-time schedule is 30–40 hours per week.
  • Availability during peak retail operations, including nights, weekends, and holidays; punctuality and consistent attendance.

Nice To Haves

  • Leadership experience in retail operations or hospitality.

Responsibilities

  • Oversee inventory management, replenishment, and order fulfillment, and ensure operational standards are met.
  • Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
  • Partner with the team to deliver exceptional service and contribute to achieving store goals.
  • Guide and train team members in operational processes, selling behaviors, performance metrics, and company initiatives.
  • Promote a culture of openness and teamwork where everyone feels empowered.
  • Uphold company policies and help create a safe and enjoyable shopping experience.

Benefits

  • Comprehensive healthcare and wellbeing benefits based on eligibility.
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