About The Position

Under the supervision of the Shelter Operations Manager, the Shelter Shift Leader ensures that the shelter’s day-to-day functions are met and maintains the cleanliness and order of the shelter building and grounds during the shift. The role oversees shelter monitors, supports guest intake and onboarding, coordinates services and shift documentation, and supervises or participates in cleaning and sanitation tasks. The position may also assist with driving in town for shelter assignments and provide support to the Kitchen or Property Supervisor as needed. Qualified individuals must be able to perform the essential duties with or without accommodation. The Salvation Army states that it has a religious purpose and status as a church, and that employees’ work-related conduct must not conflict with, interfere with, or undermine its religious programs or purposes. Employment is at will; either the employee or employer may end the employment relationship at any time, with or without cause.

Requirements

  • High school diploma or equivalent.
  • Ability to lead.
  • Ability to coordinate and manage multiple duties.
  • Ability to prioritize work.
  • Ability to de-escalate.
  • Ability to communicate effectively and accurately.
  • Strong interaction skills.
  • Ability to lift up to 50 lbs.
  • Ability to perform essential duties with or without accommodation.

Nice To Haves

  • California driver’s license.
  • Education and/or experience in social services or substance abuse.
  • Experience in informal mental health or substance abuse evaluation.
  • Experience with disadvantaged populations.
  • Experience leading a team.

Responsibilities

  • Supervise the other shelter monitors.
  • Ensure adequate and appropriate guest intakes and screening are performed and guests are properly onboarded.
  • Ensure meals are served and laundry and showers are available during assigned hours.
  • Facilitate outside service providers’ meetings with guests.
  • Complete shift documentation, including population statistics, incident reports, and staff logs.
  • Coordinate monitors and orient new monitors on the shift.
  • Supervise and participate in cleaning and sanitizing dorms, bathrooms, kitchens, sleeping areas, offices, and other shelter spaces.
  • Maintain the cleanliness and order of the shelter building and grounds during the shift.
  • Assist with driving in town for shelter assignments.
  • Assist the Kitchen or Property Supervisor as needed.
  • Perform other related duties as required.
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