About The Position

The Shelter Aide provides shelter services to clients and helps maintain the cleanliness and order of the shelter building and grounds. The position works under the supervision of the Shelter Operations Manager and is identified as temporary, graveyard shift at the Berberian Shelter. The role establishes and maintains a safe, secure environment using non-violent communication and intervention. It supports guest intake and appointments, provides trauma-informed care, secures guests’ personal property, and monitors or assists guests in shared areas. Janitorial duties include cleaning, sanitizing, organizing, and performing general maintenance across shelter spaces. The employee must be able to perform the essential duties with or without reasonable accommodation. The Salvation Army states that its religious mission is integral to the work-related conduct of its employees. Employment is at will, subject to applicable law.

Requirements

  • High school diploma or equivalent.
  • Ability to coordinate and manage multiple duties.
  • Ability to prioritize work and multitask simultaneous projects.
  • Ability to communicate effectively and accurately.
  • Ability to de-escalate.
  • Ability to lift up to 50 lbs.

Nice To Haves

  • Education and/or experience in social services or substance abuse.
  • Experience working with disadvantaged populations.
  • Experience in janitorial work or maintenance.
  • Bilingual Spanish.

Responsibilities

  • Establish and maintain a safe and secure environment, emphasizing non-violent communication and intervention.
  • Secure shelter guests’ personal property at intake and at other times in designated storage areas.
  • Direct shelter guests in cleaning and caring for shelter sleeping areas.
  • Assist with guest intakes and appointments with shelter staff, providing trauma-informed care.
  • Monitor and assist guests in the laundry and day room areas, de-escalating when necessary.
  • Clean and sanitize office, bathroom, kitchen, and sleeping areas.
  • Maintain, clean, and organize sleeping, dining, office, and surrounding areas.
  • Clean and perform general maintenance in the day room, laundry room, storage room, bathrooms, office spaces, classrooms, utility storage, and mop room.
  • Assist kitchen, shelter staff, and the property supervisor as needed.
  • Perform other related duties as required.
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