Temporary Shelter Shift Leader - Berberian Shelter - Graveyard Shift

The Salvation Army Southern California•Modesto, CA

About The Position

The Shelter Shift Leader works under the supervision of the Shelter Operations Manager and ensures that the shelters’ day-to-day functions are met. The role maintains the cleanliness and order of the shelter building and grounds during the shift and supervises shelter monitors. The Shift Leader supports guest intake, screening, onboarding, meals, laundry and shower access, and meetings with outside service providers. The role coordinates and orients monitors, completes shift documentation and population statistics, and prepares incident reports and staff logs. It also involves supervising or performing cleaning and sanitation, assisting with in-town driving for shelter assignments, and helping the Kitchen or Property Supervisor as needed. The position requires a high school diploma or equivalent. A California driver’s license, social services or substance abuse education or experience, experience with disadvantaged populations, and team leadership experience are preferred. The role requires leadership, coordination, prioritization, de-escalation, effective communication, and interpersonal skills, as well as the ability to lift up to 50 pounds. Qualified individuals must be able to perform the essential duties with or without reasonable accommodation. The Salvation Army states that it has a religious purpose and asks employees not to undermine its religious mission; work-related conduct must not conflict with or interfere with its religious programs or purposes. Employment is at will.

Requirements

High school diploma or equivalent.
Experience in informal mental health or substance abuse evaluation.
Ability to lead.
Ability to coordinate and manage multiple duties.
Ability to prioritize work.
Ability to de-escalate.
Ability to communicate effectively and accurately.
Strong interaction skills.
Ability to lift up to 50 pounds.
Ability to perform the essential duties with or without accommodation.
Work-related conduct must not conflict with, interfere with, or undermine The Salvation Army’s religious programs or purposes.

Nice To Haves

California driver’s license.
Education and/or experience in social services or substance abuse.
Experience working with disadvantaged populations.
Experience leading a team.

Responsibilities

Supervise other shelter monitors.
Ensure adequate and appropriate guest intakes and screening.
Ensure guests are properly onboarded.
Ensure meals are served.
Ensure laundry and showers are working and available during assigned hours.
Facilitate outside service providers’ meetings with guests.
Complete shift documentation, population statistics, incident reports, and staff logs.
Coordinate monitors and orient new monitors on the shift.
Supervise or participate in cleaning and sanitizing dorms, bathrooms, kitchens, sleeping areas, offices, and other shelter spaces.
Clean and maintain the day room, laundry room, storage room, bathrooms, office spaces, classrooms, utility storage, and mop room during the shift.
Assist with driving in town for shelter assignments.
Assist the Kitchen or Property Supervisor as needed.
Perform other related duties as required.