The Shelter Aide provides shelter services to clients and helps maintain the cleanliness and order of the shelter building and grounds. The role works under the supervision of the Shelter Operations Manager and includes client support, maintaining a safe environment, and janitorial and general maintenance duties. The position supports shelter guests with intake, appointments, personal-property storage, cleaning and care of sleeping areas, and use of laundry and day room areas. The Shelter Aide uses non-violent communication and intervention, trauma-informed care, and de-escalation when needed. Janitorial responsibilities include cleaning and sanitizing shelter spaces and assisting kitchen, shelter, and property staff as needed.
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Education Level
High school or GED