Shelter Program House Manager

The Eli Home•Anaheim, CA

7d•$17 - $21•Onsite

About The Position

The Eli Home in Anaheim, CA is looking for a compassionate and dedicated Shelter Program House Manager to join our mission-driven team. In this vital role, you'll oversee the day-to-day operations of our shelter program, ensuring a safe, supportive, and structured environment for those we serve. If you're passionate about making a real difference in people's lives, we want to hear from you.

Requirements

Excellent communication, documentation, and organizational skills
Ability to work flexible hours, including evenings and weekends.
CPR/First Aid certification (or willingness to obtain upon hire)
Must pass a background check in accordance with program and state requirements

Nice To Haves

2 years of experience in shelter management, residential programs, or social services
Experience working with vulnerable populations including survivors of abuse, trauma, or homelessness
Strong knowledge of trauma-informed care, crisis intervention, and de-escalation techniques
Demonstrated leadership and supervisory experience in a residential or shelter setting

Responsibilities

Oversee daily shelter operations, ensuring a safe and supportive living environment for residents
Supervise, mentor, and support shelter staff and volunteers during assigned shifts
Manage resident intake, orientation, and case coordination in collaboration with program staff
Enforce shelter policies, procedures, and house rules while maintaining a trauma-informed approach
Respond to resident crises, conflicts, and emergencies with appropriate intervention and de-escalation techniques
Maintain accurate documentation, incident reports, and resident records in compliance with program standards
Coordinate with social workers, case managers, and community resources to support resident needs
Conduct regular facility inspections to ensure cleanliness, safety, and operational readiness