Shelter Monitor (Women and Children's Shelter)

The Salvation Army USA Central Territory•Waterloo, IA

About The Position

The Shelter Monitor provides support to the Emergency Shelter Director by supervising and conducting intake for clients, maintaining shelter security, and offering supportive services in a Christian atmosphere. Regular attendance is an essential function of the position. The role is part-time, 24 hours per week, working Friday, Saturday, and Sunday from 12:00 a.m. to 8:00 a.m. The starting compensation rate is $13.00 per hour. The Salvation Army is an international evangelical Christian movement whose mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Employees agree not to undermine the organization’s religious mission. The position requires a high school diploma or equivalent and at least one year of experience. Candidates must pass applicable background checks, hold a valid driver’s license in their state of residence, and be approved through The Salvation Army Fleet Safety Program to drive a Salvation Army or personal vehicle for Army business. Safe from Harm training must be completed within 90 days of hire. The role is performed in a business office setting with office equipment, light traffic, and moderate noise levels. Physical demands include walking, standing, and regularly lifting or carrying up to 10 pounds, with occasional lifting or carrying up to 50 pounds; rigorous activities may often be required.

Requirements

High school diploma or equivalent.
At least one year of experience.
Ability to be flexible and manage multiple projects or tasks simultaneously.
Intermediate proficiency with Microsoft Word, Excel, PowerPoint, and Access, and ability to access payroll, timekeeping, and personal data through a web-based system.
Administrative skills, including use of standard office equipment, data entry, 10-key, attention to detail, and filing.
Good written and spoken communication skills and ability to maintain effective working relationships.
Demonstrated ability to handle confidential matters.
Must pass all applicable background checks.
Must have a valid driver’s license from the state of residence and be approved through The Salvation Army Fleet Safety Program to drive a Salvation Army or personal vehicle on Salvation Army business.
Must complete Safe from Harm training within 90 days of hire.
Must agree, as an employee of The Salvation Army, not to undermine its religious mission.

Responsibilities

Conduct intake interviews for incoming shelter residents.
Assign residents to rooms and distribute bedding and personal care items.
Supervise the shelter and residents, ensure rules and policies are followed, and remain aware of client needs.
Answer phone calls and take messages when appropriate.
Perform general cleaning as necessary and maintain overall cleanliness of shelter areas.
Prepare coffee and oversee breakfast preparation and cleanup.
Administer breathalyzer tests.
Review and update the logbook as needed.
Conduct room inspections and enforce cleaning rules for shelter areas.
Distribute medications as needed.
Supervise volunteers and community service workers as assigned.
Provide seasonal assistance as needed.
Perform other duties as assigned.