Shared Services Project Coordinator

2020 Companies • Southlake, TX

5d • Remote

About The Position

2020 Companies is hiring a Project Coordinator to support the successful execution of client programs and projects through operational coordination, project tracking, reporting support, and cross-functional collaboration. The role partners closely with Account Management, Operations, Audit, and Scheduling teams to keep projects organized, accurate, and progressing according to timeline expectations.

The Project Coordinator maintains project visibility, supports execution workflows, coordinates administrative and reporting tasks, and helps drive operational consistency across multiple concurrent projects. The role also supports project setup, scheduling, tracking, compliance reporting, documentation, system management, shipment and inventory coordination where applicable, onboarding, and process improvement.

This position operates in a fast-paced, highly collaborative environment supporting large-scale client programs and field execution initiatives. It is a key support partner to the Account Management and Operations teams, helping drive organization, visibility, and consistency across project execution workflows. The posting describes the role as remote and work-from-home.

Requirements

• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to collaborate across multiple teams and departments.
• Strong problem-solving and critical-thinking skills.
• Ability to proactively identify issues and escalate concerns appropriately.
• Highly adaptable, with a willingness to learn new systems and processes.

Nice To Haves

• 2–4 years of project coordination, account support, operations coordination, administrative support, or related experience preferred.
• Experience working with project tracking systems or workflow management platforms.
• Strong working knowledge of Microsoft Office Suite, including Excel.
• Experience with Airtable, Salesforce, Smartsheet, Jira, or similar systems.
• Experience supporting retail execution, field operations, merchandising, client services, or operational workflows.

Responsibilities

• Support Account Managers with day-to-day project coordination and execution activities.
• Assist with project setup, including survey creation, Airtable setup, and workflow preparation.
• Maintain and update project tracking systems, reporting tools, and execution documentation.
• Assist with scheduling coordination, visit tracking, and execution visibility.
• Monitor project progress and escalate risks, delays, or completion concerns to leadership and Account Management teams.
• Support execution reporting, compliance tracking, and project status updates.
• Assist with tracking and coordinating break/fix, escalation, and revisit activity.
• Keep project documentation accurate, organized, and up to date.
• Coordinate cross-functional communication related to project updates, field execution, and operational needs.
• Support onboarding and administrative setup for new projects and workflows.
• Assist with shipment tracking, inventory coordination, and execution follow-up where applicable.
• Partner with Operations, Audit, Scheduling, and Account Management teams to support project delivery.
• Assist in maintaining Airtable, Salesforce, and other project management systems.
• Support reporting setup and data organization across projects.
• Review project information for accuracy and completeness and ensure data integrity across project tracking systems and workflows.
• Help maintain standardized project documentation and reporting workflows.
• Assist with audit tracking, escalation visibility, reporting preparation, execution, and recap documentation.
• Provide support across multiple Account Managers, projects, and client programs as business needs shift.
• Collaborate with Operations, Audit, Scheduling, Reporting, and Leadership teams.
• Participate in onboarding, training, and process standardization initiatives.
• Assist with process improvement and workflow optimization.
• Maintain professionalism, responsiveness, and strong communication across internal teams.
• Help drive consistency in workflows, documentation, and execution practices to support team scalability.

Benefits

• Competitive salary, paid weekly.
• Health, dental, and vision benefits.
• 401(k) program with matching.
• Paid time off.
• Paid holidays.
• $30 mobile reimbursement.
• Scholarship opportunities for employees and direct family members.
• Employee Assistance Program.
• Leadership Development Program.
• Special pricing for employees with multiple clients.
• Personal development opportunities and professional stretch assignments.
• Long-term career pathing options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed