Shared Operations Administrator

Johns Hopkins Applied Physics Laboratory • Laurel, MD

6d • Onsite

About The Position

The Office Administrator provides on-site administrative support to the KCP and KCS Group Supervisors, Assistant Group Supervisors, Section Supervisors, and Force Projection Sector (FPS) Operations staff. The role independently handles routine administrative matters, including scheduling meetings, managing staff calendars, ordering office supplies, processing P-card transactions and employee expense reimbursements, and arranging travel. In coordination with peer administrators, the position also supports other Operations groups and functions when their primary administrator is unavailable, during peak workload periods, or on assigned special projects.

The administrator tracks certification and training requirements for FPS Operations staff and coordinates on-site training events. The role supports recruitment by scheduling interviews, communicating with candidates and hiring teams, and providing administrative assistance throughout the hiring process. It also supports office moves and onboarding for FPS Operations staff, and serves as Group Property Associate for KCP and KCS, maintaining property records, processing surplus property requests, and assisting with the Lab's wall-to-wall inventory process.

As a member of the FPS Operations Organization Central Admin team, the administrator works with other Operations Office Administrators to develop standard operating procedures and achieve shared objectives. The role also participates in operations initiatives and identifies opportunities to improve administrative procedures. Duties may change over time.

Requirements

• High school diploma or equivalent.
• At least 5 years of administrative office experience.
• Strong communication skills.
• Customer-service mindset and commitment to proactive, responsive, solutions-focused support that reduces administrative burdens for staff.
• Proficiency with Microsoft Office products, particularly Excel, Word, PowerPoint, and Outlook.
• Ability to independently prioritize tasks, exercise sound judgment, and proactively resolve issues.
• Ability to work effectively under pressure and adapt quickly to changing priorities.
• Flexible, supportive team member who can adapt to changing priorities and work well in a team environment.
• Ability to obtain an Interim Secret security clearance by the start date and ultimately obtain a Secret clearance; eligibility requires U.S. citizenship and meeting government requirements for access to classified information.

Nice To Haves

• Associate degree.
• Active Secret-level security clearance.

Responsibilities

• Provide on-site administrative support to KCP and KCS supervisors and FPS Operations staff.
• Independently handle routine administrative matters, including scheduling meetings, managing staff calendars, ordering office supplies, processing P-card transactions and employee expense reimbursements, and arranging travel.
• Coordinate with peer administrators to support other Operations groups and functions during absences, peak workloads, or assigned special projects.
• Manage and track certification and training requirements for FPS Operations staff, including coordinating on-site training events.
• Support recruiting by coordinating interview schedules, communicating with candidates and hiring teams, and providing administrative support throughout the recruitment process.
• Assist with logistics for FPS Operations staff office moves, coordinating with the Sector Move Coordinator and ensuring staff have complete, functioning office setups.
• Participate in onboarding activities for new FPS Operations staff.
• Serve as Group Property Associate for KCP and KCS, keeping property records current and accounted for, processing surplus property requests, and assisting with the Lab's wall-to-wall inventory process.
• Work with the FPS Operations Organization Central Admin team to create standard operating procedures and achieve shared objectives.
• Participate in operations initiatives and identify opportunities to improve administrative procedures and organizational effectiveness.

Benefits

• Generous benefits package, including retirement plans, paid time off, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, education assistance, and training and development.
• Robust education assistance program.
• Unparalleled retirement contributions.
• Healthy work/life balance.
• Potential additional compensation may include a sign-on bonus, relocation benefits, locality allowance, or discretionary payments for exceptional performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED