SFILEN & SFRRN Program Coordinator

Aacre • San Francisco, CA

4d

About The Position

The Program Coordinator supports the San Francisco Immigrant Legal and Education Network (SFILEN) and the San Francisco Rapid Response Network (SFRRN) by coordinating partners on grant and contract administration, meetings, and network-wide programming. The position coordinates logistics and develops content and materials for reports, events, campaigns, and social media. It also supports SFRRN hotline services as needed, including answering calls, conducting follow-up, and coordinating partner responses to immigration enforcement incidents.

The coordinator works with the SFILEN and SFRRN Program Managers, AACRE’s Capacity Team, network partners, and other stakeholders to support reporting, invoicing, data tracking, network communications, and accessible information sharing. The role includes occasional hotline dispatch shifts and may involve responding to immigration enforcement emergencies outside normal business hours.

CAA shares fiscal sponsorship with Asian Americans for Civil Rights and Equality (AACRE), and staff hired by CAA are AACRE employees. CAA works to protect civil and political rights, advance multiracial democracy, advocate for immigrant rights, promote language diversity, and remedy racial and social injustice. SFILEN and SFRRN are coalition-based immigration legal service networks serving San Francisco communities.

Requirements

• At least 2 years of administrative or program coordination experience.
• Experience working in partnership with multiple organizations and stakeholders, or in a coalition of organizations.
• Knowledge of Bay Area organizations serving working-class and monolingual immigrant communities of all statuses.
• Cultural and linguistic competence working with low-income, newcomer, and immigrant communities in a social justice context.
• Ability to effectively prioritize multiple tasks and responsibilities and elevate issues as necessary.
• Strong administrative background, attention to detail, problem-solving and analytical skills, and ability to maintain systems and processes.
• Strong commitment to the mission and values of CAA, SFILEN, and SFRRN, including immigrant rights, social justice, equity, and civic engagement.
• Commitment to putting the organization’s mission, values, and aspirations into practice.
• Commitment to connecting underserved and underresourced communities to services.
• Commitment to strengthening the local, state, and national immigrant rights movement.
• Experience with social media tools, such as Instagram.
• Bilingual and biliterate in English and Spanish.
• Ability to work weeknights and weekends as needed.

Nice To Haves

• Experience documenting data trends and outcomes.
• Experience developing original content about immigrant rights issues for the public through organizational communication platforms.

Responsibilities

• Communicate with partners in Spanish and English about grant and contract administrative requirements, reporting, and deadlines.
• Support grant and contract management through monthly data entry, compiling partner reports, and tracking services rendered.
• Coordinate with SFILEN and SFRRN Program Managers and AACRE’s Capacity Team on timely reporting, invoicing, and submission of funder-required documents.
• Take notes at network meetings, conduct follow-up, and distribute notes.
• Document trends from meetings and partner reports and identify opportunities for systems improvement.
• Transcribe Rapid Response Hotline calls and track and document trends and opportunities for systems improvement.
• Coordinate network logistics and communications, including email reminders and monthly calls and meetings.
• Support planning and logistics for annual programming, including Immigrant Family Day, International Migrants Day, budget advocacy, retreats, trainings, and other network-wide events and activities.
• Develop visuals, infographics, and digital media for network events, campaigns, programming, and meetings, such as fliers, one-pagers, advocacy and fundraising materials, toolkits, and communications content.
• Provide timely data from SFILEN and SFRRN work to network staff, partners, and funders, and document analysis and impact.
• Assist with collecting and coordinating data from related immigration networks and partners, including intakes, statistics, reports, and referrals.
• Conduct or coordinate research on immigration trends, policy changes, community resources, and related subjects.
• Translate communications and notes between English and Spanish to make information accessible across network partners.
• Serve as a backup dispatcher on the Rapid Response Hotline by answering calls, triaging emergency immigration situations, completing intake forms, and coordinating service referrals with stakeholders.
• Work with the SFRRN Program Manager to respond to immigration enforcement emergencies, including those outside normal business hours, as needed.
• Perform administrative duties and other assigned duties in support of the organization’s mission.
• Contribute to a positive work environment aligned with organizational values.

Benefits

• 100% health, dental, vision, life, and long-term disability insurance coverage for employees.
• 65% health, dental, vision, life, and long-term disability insurance coverage for dependents.
• Employer-funded health reimbursement account.
• Paid time off.
• Professional development stipend.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed