Settlements Closing Team Lead

Amaro Law Firm • Houston, TX

3d

About The Position

The Settlements Closing Team Lead is a people-first management role leading the Liens Reductions & Settlement team. The position manages day-to-day team operations, including performance accountability, workload distribution, coaching, and professional development. The lead sets expectations, drives results, and fosters a culture of ownership and follow-through. The role also ensures liens and reductions are resolved so clients receive settlements accurately and on time. The firm uses the Entrepreneurial Operating System (EOS), with goals tracked through KPIs and OKRs and structured SOPs supporting consistency, accountability, and continuous improvement.

Requirements

• 3 to 5 years of direct management or team leadership experience.
• Demonstrated ability to manage performance, coach employees, and build high-functioning teams.
• Strong organization, follow-through, and attention to detail.
• Clear, warm written and verbal communication.
• Comfort giving direct feedback and handling difficult conversations.
• Comfort with deadlines and a fast-moving workload.
• Problem-solving skills and good judgment.
• Genuine investment in developing people and building team culture.
• No degree required; experience matters most.

Nice To Haves

• Personal injury, legal, or settlement experience.
• Familiarity with lien resolution or reduction negotiations.
• Experience with case management software; the firm uses Filevine.

Responsibilities

• Manage, lead, and develop the Liens and Reductions team on a daily basis.
• Set clear expectations, hold team members accountable, and drive performance.
• Assign work, monitor workloads, and keep cases moving toward closing.
• Conduct regular one-on-ones, provide ongoing feedback, and support professional growth.
• Identify bottlenecks early and resolve them or escalate when needed.
• Maintain consistent processes and help improve them.
• Run team touch bases and report progress and results to department leadership.
• Communicate clearly with the team, other departments, and leadership.
• Assist with files when the team needs additional support.
• Ensure liens and reductions are resolved so clients receive settlements accurately and on time.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive medical, dental, and vision insurance at no cost to the employee.
• 401(k) retirement plan with employer match.
• Generous paid time off and firm holidays.
• Paid parental leave.
• Professional development and continuing education support.
• Employer-paid life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed