Settlements Closing Team Lead

Amaro Law Firm•Houston, TX

About The Position

The Settlement Closing Team Lead is a people-first management role leading the Liens Reductions & Settlement team. The role owns day-to-day team management, including performance accountability, workload distribution, coaching, and professional development. The lead sets expectations, drives results, and builds a team culture centered on ownership and follow-through. The position also ensures liens and reductions are resolved so clients receive their settlements accurately and on time. The ideal candidate leads by example, holds high standards, and invests in the team’s success. Amaro Law Firm is a nationally recognized plaintiff’s trial law firm founded in 2005 and headquartered in Houston. Its work includes representing individuals and families affected by wrongful death, catastrophic personal injury, and commercial vehicle accidents. The firm uses the Entrepreneurial Operating System (EOS), with clear goals, KPIs, OKRs, and structured SOPs to support accountability and continuous improvement.

Requirements

3 to 5 years of direct management or team leadership experience.
Demonstrated ability to manage performance, coach employees, and build high-functioning teams.
Strong organization, follow-through, and attention to detail.
Clear, warm written and verbal communication.
Comfort giving direct feedback and having difficult conversations when needed.
Comfort with deadlines and a fast-moving workload.
Problem-solving skills and good judgment.
Genuine investment in developing people and building team culture.
No degree required; experience matters most.

Nice To Haves

Personal injury, legal, or settlement experience.
Familiarity with lien resolution or reduction negotiations.
Experience with case management software; the firm uses Filevine.

Responsibilities

Manage, lead, and develop the Liens and Reductions team on a daily basis.
Set clear expectations, hold team members accountable, and drive performance.
Assign work, monitor workloads, and keep cases moving toward closing.
Conduct regular one-on-ones, provide ongoing feedback, and support professional growth.
Identify bottlenecks early and resolve them or escalate when needed.
Maintain consistent processes and help improve them.
Run team touch bases and report progress and results to department leadership.
Communicate clearly with the team, other departments, and leadership.
Assist with files when the team needs additional support.
Ensure liens and reductions are resolved so clients receive settlements accurately and on time.