Servicing Accounting Associate

Annaly Capital Management•Irving, TX
•Hybrid

About The Position

The Servicing Accounting Associate supports the Residential Credit and Mortgage Servicing Rights (MSR) business units by reconciling, reviewing, and overseeing subservicers’ financially related activities. The Servicing Accounting team is part of Annaly’s Finance Team. The role covers cash testing and cash flow reconciliations, advances, repurchases, servicing-transfer reconciliations and exceptions, data integrity, exception management, and oversight of investor reporting. Mortgage Products is a high-growth area for Annaly, requiring strong execution, scalable controls, and effective cross-functional collaboration. The Associate is a mid-level role within the REIT structure, directly under a Vice President, providing guidance, support, and team management. The position is based in Dallas, Texas, follows a hybrid 3/2 schedule, and reports to a team based in New York City.

Requirements

  • At least 3 years of leadership experience in Investor Reporting, Investor Accounting, or Servicing Accounting.
  • Solid reconciliation and research skills, with the ability to problem-solve and adapt to change.
  • Strong Microsoft Excel skills, including creating data connections and using INDEX, MATCH, SUMPRODUCT, and pivot tables.
  • Ability to manage multiple tasks or projects simultaneously in a time-sensitive, deadline-driven environment.
  • Must be willing to submit to a background investigation.
  • Must have unrestricted work authorization to work in the United States.
  • Must be willing to work additional hours as needed to complete deadline-driven projects.

Nice To Haves

  • Intermediate SQL skills preferred.
  • Mortgage servicing platform experience is a strong plus; examples include MSP, LSAMS, and SBO.

Responsibilities

  • Partner with the Trading Desk, Residential Credit, MSR Oversight, subservicers, and sellers to identify, reconcile, and collect cash due to and from counterparties for bulk servicing transfers, loan sales, and portfolio acquisitions.
  • Lead reconciliation and settlement of servicing-transfer balances, including principal and interest, escrow, advances, fees, suspense balances, and other transfer-related assets and liabilities, to support accurate financial and operational onboarding.
  • Review and reconcile escrow disbursements occurring before servicing-transfer dates to ensure sellers are appropriately reimbursed and settlement cash flows are complete, accurate, and adequately documented.
  • Work with subservicers and counterparties to validate transferred balances, investigate discrepancies, and ensure servicing-transfer positions accurately reflect the economic obligations and ownership records of transferred portfolios.
  • Develop and maintain reconciliation routines, settlement controls, and exception reporting to validate servicing-transfer activity, identify cash breaks, and resolve outstanding balances within established timelines.
  • Reconcile subservicer remittance activity to internal systems, transfer settlement schedules, and external investor-reporting platforms, including FNMA and FHLMC systems, and coordinate resolution of differences with stakeholders.
  • Evaluate systems, reconciliation tools, and operational workflows to improve transfer-settlement accuracy, automate reconciliation processes, and strengthen financial controls and reporting capabilities.
  • Collaborate with the Servicing Oversight team on subservicer onboarding, contract implementation, transfer-readiness reviews, operational due diligence, and control assessments related to servicing-transfer activity.
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