Services Technician - Flex
About The Position
As a Flex Services Technician, you’ll be the go-to expert installing, repairing, testing, and servicing a wide range of systems and communication technologies. You’ll solve problems, keep clients running smoothly, and help build the digital infrastructure of tomorrow. This role offers flexibility, allowing you to work up to 20 hours per week or less, with no weekly hour commitment. You can easily view and manage shifts through the Wilya app and choose only the shifts that fit your schedule after training. You will be part of a Fortune 500 Solutions Integrator shaping the future of technology.
Requirements
- IT-related certificate or diploma
- 2–5 years of troubleshooting or IT support experience
- Strong communication, organizational, customer service, and problem-solving skills
Nice To Haves
- A+ certification
- Previous experience working as certified HP, Dell or Lenovo technician
Responsibilities
- Diagnosing and repairing hardware and peripheral issues using the most efficient, cost-effective solutions to minimize client downtime.
- Installing and testing hardware, ensuring everything works flawlessly and following any specialized instructions.
- Completing all required technical documentation for billing, product returns, and compliance.
- Supporting Insight’s depot programs such as Hot Swap and Repair.
Benefits
- Competitive hourly pay
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
Associate degree
