Services Technician - Flex
Insight•Hanover Park, IL
•Onsite
About The Position
Join a Fortune 500 innovator—on your schedule. Are you ready to put your technical skills to work your way? At Insight, we help organizations transform their cloud, data, AI, cybersecurity, and intelligent edge capabilities—and we want dynamic technicians like you on the front lines of that innovation. As a Flex Services Technician, you’ll be the go-to expert installing, repairing, testing, and servicing a wide range of systems and communication technologies. You’ll solve problems, keep clients running smoothly, and help build the digital infrastructure of tomorrow.
Requirements
- IT-related certificate or diploma
- 2–5 years of troubleshooting or IT support experience
- Strong communication, organizational, customer service, and problem-solving skills
Nice To Haves
- A+ certification
- Previous experience working as certified HP, Dell or Lenovo technician
Responsibilities
- Diagnosing and repairing hardware and peripheral issues using the most efficient, cost-effective solutions to minimize client downtime.
- Installing and testing hardware, ensuring everything works flawlessly and following any specialized instructions.
- Completing all required technical documentation for billing, product returns, and compliance.
- Supporting Insight’s depot programs such as Hot Swap and Repair
Benefits
- Competitive hourly pay
- No weekly hour commitment
- Easily view and manage shifts through the Wilya app (desktop + mobile)
- Choose only the shifts that fit your schedule after training
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
Associate degree
