Flex Service Technician W2
About The Position
This role is fully onsite in our Hanover Park, IL office. Now is the time to bring your expertise to a W2 role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready. As a Service Technician Flex W2 with Insight, you will be the go-to expert installing, repairing, testing, and servicing a wide range of systems and communication technologies. You’ll solve problems, keep clients running smoothly, and help build the digital infrastructure of tomorrow.
Requirements
- IT-related certificate or diploma
- 2–5 years of troubleshooting or IT support experience
- Strong communication, organizational, customer service, and problem-solving skills
Nice To Haves
- A+ certification
Responsibilities
- Diagnosing and repairing hardware and peripheral issues using the most efficient, cost-effective solutions to minimize client downtime.
- Installing and testing hardware, ensuring everything works flawlessly and following any specialized instructions.
- Completing all required technical documentation for billing, product returns, and compliance.
- Supporting Insight’s depot programs such as Hot Swap and Repair
Benefits
- medical benefits
- sick time after 90 days
- access to our retirement plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
