Services Technician W2

Insight Enterprises, Inc.Fort Worth, TX
Onsite

About The Position

This role is fully onsite in our Fort Worth, TX office. Now is the time to bring your expertise to a W2 role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready. As a Services Technician - W2 with Insight, you will perform configuration, modification, repair, testing and/or servicing on IT devices, including, but not limited to: hardware and peripherals and software configuration.

Requirements

  • Bachelor's degree (BA/BS) from four-year College or university or 2 years related experience and/or training; or equivalent combination of education and experience.
  • PC’s, messaging and server software applications experience required.
  • Extensive knowledge of Windows operating systems, vendor diagnostics, imaging software such as Ghost, MDT, or SCCM.
  • Minimum of one year hardware troubleshooting experience, which needs to include laptops and desktop for Tier One vendors.
  • Familiarity with vendor web sites in order to find hardware updates, driver updates, and engineering changes) as well as on multiple Tier One products (IBM, Compaq, HP, Toshiba).

Nice To Haves

  • LAN/WAN, and ability to automate tasks using basic scripting techniques a plus.

Responsibilities

  • Configure hardware including desktops, laptops, mobile devices, servers.
  • Deploy images and customize software based on provided work instructions.
  • Identify and troubleshoot system hardware problems.
  • Perform Quality Control inspections.

Benefits

  • medical benefits
  • sick time after 90 days
  • access to our retirement plans
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