(NEX NORFOLK) SERVICES OPERATIONS CLERK (OA)

NEXCOM•Norfolk, VA

About The Position

Performs a wide variety of clerical support and secretarial duties relating to Services Operations. The work is performed independently in accordance with established policies, procedures, and regulations. Unusual problems are referred to a supervisor, and work is reviewed for accuracy, adequacy, and compliance with regulatory material. The clerk uses appropriate software programs and performs other related duties as assigned.

Requirements

One year of progressively responsible clerical or office work demonstrating the ability to perform satisfactorily at the grade level of the position.
One year of progressively responsible experience performing clerical or administrative support duties, or experience in a related area demonstrating the ability to perform the work.
Alternatively, one to two years of academic study above the high school level may be substituted for each six months of the required general and specialized experience.

Responsibilities

Prepare Supplemental Reports of Goods Received for assigned Services Departments.
Collect departmental data and prepare monthly accrual and journal voucher reports; provide the Accounting Office with input on adjustments, repairs, deposits, advance payments, and related items.
Research variances in Accounting Office preliminary operating statements using source documents and make extensions to RGRs received from the Accounting Office.
Make changes, additions, or deletions to existing programs as needed to generate reports, including comparative sales reports showing actual results against the previous year and current budget.
Prepare worksheets of incoming and outgoing RGRs for all departments and generate complete reports as required.
Prepare monthly Teleflora telephone-order and Portrait Studio order reports, total transmittal charges, and forward them to the Accounting Office for processing.
Prepare supplemental RGRs for delinquent TV rental payments as needed and research unpaid invoice requests.
Maintain a log for laundry and dry-cleaning services; receive delivery tickets, verify monthly charges against contractor invoices and merchandise transfers, receive loss or damage claims, and prepare outstanding-claims memorandums.
Act as department timekeeper as needed.
Screen callers seeking the Department Manager, answer telephone inquiries, relay messages, and refer calls to the supervisor or other appropriate personnel.
Screen, sort, and distribute incoming correspondence to appropriate Services Departments.
Handle ship messages, maintain logs, and distribute messages as appropriate; prepare invoices for billing.
Maintain records, logs, control sheets, department files, instructions, notices, manuals, and bulletins.
Maintain short-term concessionaire contracts and prepare monthly reports as needed.
Prepare correspondence from rough or handwritten drafts.