Clerk (OA)

Veterans Health Administration•Waco, TX

5d•Onsite

About The Position

The Clerk (Office Automation) works in the Environmental Management Service (EMS), providing clerical and administrative support. The role handles time and attendance reporting for pay and leave purposes, serves as a receptionist for visitors and employees, types and creates materials on a computer, receives calls for employees, and provides information about the service’s responsibilities. The position compiles and updates recurring reports using Microsoft Word and Excel, researches attendance records to support counseling or disciplinary actions and medical certification requirements, and maintains chronological and subject-matter files. It responds to and routes concerns involving housekeeping, sanitation, pest control, and other EMS functions, using judgment to determine the severity and urgency of complaints or emergencies. The clerk enters timecard information in the Vista System and codes time and attendance reports for Temple and Waco. Other duties include preparing work orders, forms, and reports using current templates; administering TMS course enrollment, credit, and compliance reporting; and maintaining employee data records for emergency purposes. The position follows applicable policies and regulations related to supply inventory and time and leave. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. This is not a virtual position. The work is primarily sedentary, though it may involve movement between work areas, walking or standing for meetings, and carrying or lifting items weighing less than 15 pounds.

Requirements

One year of general experience equivalent to at least GS-03, or qualifying education or a combination of education and experience.
Ability to type 40 words per minute.
Must be a U.S. Citizen.
Male applicants born after December 31, 1959, must meet Selective Service registration requirements.
Must complete the required application, questionnaire, and online assessment.
Must pass a background/security investigation and complete online onboarding.
Must participate in the seasonal influenza vaccination program for Department of Veterans Affairs Health Care Personnel.
Must serve a one-year probationary period.
If qualifying through education, the education must be from an accredited institution and transcripts must be submitted.
Must meet the physical requirements of sedentary work, including occasional movement between work areas and carrying or lifting light items weighing less than 15 pounds.

Responsibilities

Compile, create, and update recurring reports using Microsoft Word and Excel.
Research subsidiary attendance records to support counseling or disciplinary actions and medical certification requirements.
Maintain chronological and subject-matter filing.
Answer calls and use telephone paging to coordinate with supervisors, work leaders, and employees regarding EMS concerns.
Use initiative and judgment to assess the severity and urgency of complaints or emergencies involving housekeeping, sanitation, pest control, and other EMS functions.
Enter timecard coding information in the Vista System and perform time and leave clerk duties.
Code time and attendance reports for Temple and Waco.
Type and enter work orders, forms, reports, and other printed forms using appropriate computer programs and current templates.
Administer TMS, including enrolling staff, granting course credit, running compliance reports, and assisting staff with course access and completion.
Follow applicable policies and regulations relating to supply inventory and time and leave.
Compile, maintain, and update employee data records for emergency purposes.
Serve as a receptionist and provide information about EMS responsibilities.