ServiceNow Sales Specialist - Large Enterprise - BFSI - Flexible U.S. Location

NTT DATA Services•Hoboken, NJ
•$127,577 - $236,254•Remote

About The Position

NTT DATA is seeking a ServiceNow Sales Specialist to lead strategic growth across a named territory of large enterprise accounts in the United States and Canada, focused on Banking, Financial Services, and Insurance. This high-impact, quota-carrying role is intended for an experienced enterprise sales professional who can build pipeline, develop executive relationships, and close transformational deals. The specialist partners with ServiceNow leadership, NTT DATA industry executives, and solution engineering teams to sell advisory, implementation, managed services, AI-powered transformation, and licensing solutions. The role owns ServiceNow services bookings for assigned accounts and drives new-logo acquisition, account expansion, and renewals. It manages opportunities from qualification through contract signature, develops business-value cases, leads proposals and negotiations, and structures complex multi-year services and managed-services agreements. The specialist also co-sells with ServiceNow teams, promotes cross-selling across NTT DATA, and applies industry expertise to develop client-specific value propositions and business outcomes.

Requirements

  • 10+ years of enterprise technology sales experience.
  • 5+ years selling ServiceNow services through a ServiceNow partner or in a partner-facing ServiceNow role.
  • A consistent track record of building pipeline, driving new business, and exceeding annual services quotas of $8M or more.
  • Demonstrated success closing complex ServiceNow services engagements of $2M or more, including implementation, managed services, and transformation programs for large enterprises.
  • Strong executive presence and ability to influence CIOs, CTOs, business leaders, and key stakeholders through consultative, AI-first sales conversations.
  • Deep understanding of the ServiceNow platform, ecosystem, commercial models, AI portfolio including Now Assist, and co-sell motions with ServiceNow field teams.
  • Experience selling to large enterprise organizations across the United States and Canada, with knowledge of complex buying cycles, procurement practices, and account planning.
  • Industry expertise in Banking, Financial Services, and Insurance, including Life & Annuity and Property and Casualty.
  • Strong forecasting, pipeline management, and CRM discipline, and ability to work effectively in a matrixed, global sales organization.
  • Established relationships within the ServiceNow organization and proven success partnering with ServiceNow Account Executives to source, develop, and close opportunities.
  • Bachelor's degree in business, Engineering, Technology, or a related field.

Nice To Haves

  • ServiceNow certifications.
  • Architecture background.
  • Experience with managed services.
  • Experience with license resale.
  • Experience with ERP transformations, such as SAP.
  • Experience with AI-native platforms such as Moveworks, Armis, and Veza.

Responsibilities

  • Carry a personal quota for ServiceNow services bookings across a named territory of large enterprise accounts in the United States and Canada.
  • Develop and execute strategic account plans to drive new-logo acquisition, account expansion, and renewals.
  • Generate pipeline through proactive prospecting, partner co-selling, existing client relationships, executive networking, industry events, and marketing programs.
  • Maintain CRM discipline, pipeline coverage, opportunity management, and forecast accuracy.
  • Manage opportunities from qualification through contract signature.
  • Conduct executive discovery conversations and build compelling business-value cases.
  • Collaborate with solution engineering teams to shape ServiceNow solutions.
  • Lead proposal development, presentations, negotiations, and commercial discussions.
  • Structure complex, multi-year services agreements and managed-services engagements.
  • Position AI-first transformation strategies using ServiceNow's AI portfolio and NTT DATA's AI-native delivery model.
  • Build trusted relationships with ServiceNow Account Executives, Solution Consultants, and Partner Managers.
  • Conduct joint account planning and coordinated go-to-market activities with ServiceNow.
  • Increase partner-sourced pipeline and strengthen executive-level alignment.
  • Establish NTT DATA as the preferred ServiceNow services partner within assigned accounts.
  • Collaborate with regional and industry client executives and business unit sales teams.
  • Identify opportunities to incorporate ServiceNow solutions into broader digital transformation initiatives.
  • Position ServiceNow alongside cloud, cybersecurity, digital workplace, applications, and business process outsourcing engagements.
  • Champion NTT DATA's industry-specific ServiceNow solutions and value propositions.
  • Develop executive-level value-add conversations tailored to industry challenges and customer business outcomes.
  • Provide market feedback to influence future offerings and go-to-market strategies.
  • Stay current on ServiceNow, AI technologies, and adjacent platforms including Moveworks, Armis, and Veza.

Benefits

  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Flexible spending or health savings account.
  • Life and AD&D insurance.
  • Short- and long-term disability coverage.
  • Paid time off.
  • Employee assistance.
  • Participation in a 401(k) program with company match.
  • Additional voluntary or legally required benefits.
  • The position may be eligible for incentive compensation based on individual and/or company performance.
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