ServiceNow Sales Specialist - Large Enterprise - Healthcare & L.S. - Flexible U.S. Location

NTT DATA Services • Plano, TX

3d • $127,577 - $236,254 • Remote

About The Position

NTT DATA is seeking a ServiceNow Sales Specialist to lead strategic growth across a named territory of large enterprise accounts in the United States and Canada, focused on the Healthcare and Life Sciences vertical segments. This quota-carrying enterprise sales role centers on building pipeline, developing executive relationships, and closing transformational ServiceNow deals. The specialist works with ServiceNow leadership, NTT DATA industry executives, and solution engineering teams to offer advisory, implementation, managed services, AI-powered transformation, and licensing solutions.

The position is part of NTT DATA’s rapidly growing AI-native ServiceNow practice. The specialist owns territory strategy and sales results, leads opportunities from qualification through signature, co-sells with ServiceNow, identifies cross-selling opportunities across NTT DATA, and applies industry expertise to shape client outcomes and future go-to-market strategies.

Requirements

• 10+ years of enterprise technology sales experience.
• At least 5 years selling ServiceNow services through a ServiceNow partner or in a partner-facing ServiceNow role.
• Proven track record of building pipeline, generating new business, and exceeding annual services quotas of $8M or more.
• Demonstrated success closing complex ServiceNow services engagements of $2M or more for large enterprises.
• Strong executive presence and ability to influence CIOs, CTOs, business leaders, and other stakeholders through consultative, AI-first sales conversations.
• Deep understanding of the ServiceNow platform, ecosystem, commercial models, AI portfolio including Now Assist, and co-sell motions with ServiceNow field teams.
• Experience selling to large enterprise organizations across the United States and Canada, with knowledge of complex buying cycles, procurement practices, and account planning.
• Previous established relationships within the ServiceNow organization and proven success partnering with ServiceNow Account Executives to source, develop, and close opportunities.
• Strong forecasting, pipeline management, and CRM discipline; ability to work effectively in a matrixed, global sales organization.
• Bachelor’s degree in business, Engineering, Technology, or a related field.

Nice To Haves

• Industry expertise in manufacturing, consumer products, retail, telecommunications, energy, utilities, transportation, logistics, automotive, or high-tech, including familiarity with operational and regulatory environments.
• ServiceNow certifications.
• Architecture background.
• Experience with managed services or license resale.
• Experience with ERP transformations such as SAP.
• Experience with AI-native platforms such as Moveworks, Armis, and Veza.

Responsibilities

• Carry a personal quota for ServiceNow services bookings across a named territory of large enterprise accounts in the United States and Canada.
• Develop and execute strategic account plans for new logo acquisition, account expansion, and renewals.
• Generate pipeline through prospecting, partner co-selling, client relationships, executive networking, industry events, and marketing programs.
• Maintain CRM discipline, pipeline coverage, opportunity management, and forecast accuracy.
• Manage opportunities from qualification through contract signature.
• Conduct executive discovery conversations and develop business value cases.
• Collaborate with solution engineering teams to shape ServiceNow solutions.
• Lead proposal development, presentations, negotiations, and commercial discussions.
• Structure complex, multi-year services agreements and managed services engagements.
• Position AI-first transformation strategies using ServiceNow’s AI portfolio and NTT DATA’s AI-native delivery model.
• Build trusted relationships with ServiceNow Account Executives, Solution Consultants, and Partner Managers; conduct joint account planning and coordinated go-to-market activities.
• Increase partner-sourced pipeline, strengthen executive alignment, and establish NTT DATA as the preferred ServiceNow services partner within assigned accounts.
• Collaborate with regional and industry client executives and business unit sales teams to identify and pursue cross-selling opportunities.
• Position ServiceNow alongside broader digital transformation initiatives involving cloud, cybersecurity, digital workplace, applications, and business process outsourcing.
• Champion industry-specific ServiceNow solutions and develop executive conversations tailored to customer challenges and business outcomes.
• Provide market feedback to inform future offerings and go-to-market strategies.
• Stay current on ServiceNow, AI technologies, and adjacent platforms including Moveworks, Armis, and Veza.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending or health savings account
• Life and AD&D insurance
• Short- and long-term disability coverage
• Paid time off
• Employee assistance
• 401k program with company match
• Incentive compensation based on individual and/or company performance may be available
• Additional voluntary or legally required benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior