ServiceNow Sales Specialist - Large Enterprise - Products Vertical - Flexible U.S. Location

NTT DATA Services • Chicago, IL

3d • $127,577 - $236,254 • Remote

About The Position

NTT DATA is seeking a ServiceNow Sales Specialist to lead strategic growth across a named territory of large enterprise accounts in the United States and Canada. The role focuses on the Products Vertical, including manufacturing, consumer packaged goods, retail, energy and utilities, telecommunications, and transportation and logistics. It is a quota-carrying enterprise sales role centered on building pipeline, developing executive relationships, and closing transformational deals.

The specialist will partner with ServiceNow leadership, NTT DATA industry executives, and solution engineering teams to sell advisory, implementation, managed services, AI-powered transformation, and licensing solutions. The position is part of NTT DATA’s growing AI-native ServiceNow practice, which supports large enterprise clients globally.

Requirements

• 10 or more years of enterprise technology sales experience.
• At least 5 years selling ServiceNow services through a ServiceNow partner or in a partner-facing ServiceNow role.
• Consistent track record of building pipeline, generating new business, and exceeding annual services quotas of $8 million or more.
• Demonstrated success closing complex ServiceNow services engagements of $2 million or more for large enterprises, including implementation, managed services, and transformation programs.
• Strong executive presence and ability to influence CIOs, CTOs, business leaders, and stakeholders through consultative, AI-first sales conversations.
• Deep understanding of the ServiceNow platform, ecosystem, commercial models, AI portfolio (including Now Assist), and co-selling with ServiceNow field teams.
• Experience selling to large enterprises in the United States and Canada, including knowledge of complex buying cycles, procurement practices, and account planning.
• Industry expertise in manufacturing, consumer products, retail, telecommunications, energy, utilities, transportation, logistics, automotive, or high-tech, including familiarity with operational and regulatory environments.
• Strong forecasting, pipeline management, and CRM discipline, with the ability to work effectively in a matrixed global sales organization.
• Bachelor’s degree in business, engineering, technology, or a related field.
• Established relationships within ServiceNow and demonstrated success partnering with ServiceNow Account Executives to source, develop, and close opportunities.

Nice To Haves

• ServiceNow certifications.
• Architecture background.
• Experience with managed services or license resale.
• Experience with ERP transformations such as SAP.
• Experience with AI-native platforms such as Moveworks, Armis, and Veza.

Responsibilities

• Carry a personal quota for ServiceNow services bookings across a named territory of large enterprise accounts in the United States and Canada.
• Develop and execute strategic account plans to drive new-logo acquisition, account expansion, and renewals.
• Generate pipeline through prospecting, partner co-selling, existing client relationships, executive networking, industry events, and marketing programs.
• Maintain CRM discipline, pipeline coverage, opportunity management, and forecast accuracy.
• Manage opportunities from qualification through contract signature.
• Conduct executive discovery conversations and develop compelling business-value cases.
• Collaborate with solution engineering teams to shape ServiceNow solutions.
• Lead proposal development, presentations, negotiations, and commercial discussions.
• Structure complex, multi-year services agreements and managed services engagements.
• Position AI-first transformation strategies using ServiceNow’s AI portfolio and NTT DATA’s AI-native delivery model.
• Build relationships with ServiceNow Account Executives, Solution Consultants, and Partner Managers.
• Conduct joint account planning and coordinated go-to-market activities with ServiceNow.
• Increase partner-sourced pipeline and strengthen executive-level alignment.
• Establish NTT DATA as the preferred ServiceNow services partner in assigned accounts.
• Collaborate with regional and industry client executives and business unit sales teams.
• Identify opportunities to incorporate ServiceNow into broader digital transformation initiatives.
• Position ServiceNow alongside cloud, cybersecurity, digital workplace, applications, and business process outsourcing engagements.
• Champion industry-specific ServiceNow solutions and value propositions.
• Develop executive-level conversations tailored to products-industry challenges and customer business outcomes.
• Provide market feedback that informs offerings and go-to-market strategies.
• Stay current on ServiceNow, AI technologies, and adjacent platforms, including Moveworks, Armis, and Veza.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Flexible spending or health savings account.
• Life and AD&D insurance.
• Short- and long-term disability coverage.
• Paid time off.
• Employee assistance.
• 401(k) program with company match.
• Additional voluntary or legally required benefits.
• Potential incentive compensation based on individual and/or company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior