ServiceNow Platform Administrator
About The Position
The ServiceNow Platform Administrator supports administration, configuration, integrations, and ongoing optimization of the ServiceNow platform within a Government Cloud environment. The role focuses on enterprise platform administration, change management, CI/CD practices, and integrations. The position is onsite in Omaha, Nebraska, five days a week. The successful candidate must be a U.S. citizen or U.S. permanent resident due to Government Cloud requirements. This position is an immediate vacancy, with the employer seeking someone who can start as soon as possible. Candidates may be required to undergo background screening and identity verification. The position requires regular use of a computer, keyboard, telephone/headset, and/or other office equipment, and is generally sedentary. The base salary is $92,250 to $134,272, plus incentives aligned with individual and company performance. Eligible employees may receive medical, dental, and vision insurance, an employee assistance program, a 401(k) retirement plan, paid time off and holidays, and paid learning days.
Requirements
- Experience administering the ServiceNow platform in an enterprise environment.
- Hands-on experience with ServiceNow integrations.
- Experience with ServiceNow Change Management processes.
- Familiarity with CI/CD practices and release management within a ServiceNow environment.
- Strong troubleshooting, analytical, and problem-solving skills.
- Ability to work collaboratively with technical teams, business stakeholders, and platform users.
- Strong communication skills, including the ability to explain technical concepts clearly and effectively.
- Detail-oriented approach with a focus on quality, documentation, and operational excellence.
- Must be a U.S. citizen or U.S. permanent resident due to Government Cloud requirements.
Nice To Haves
- Preferred experience with one or more of the following ServiceNow areas: ITSM, FSM, App Engine, or Health & Safety.
Responsibilities
- Administer, maintain, and enhance the ServiceNow platform to support business, technology, and operational needs.
- Configure and support ServiceNow workflows, forms, fields, business rules, UI policies, notifications, and related platform components.
- Support platform integrations with internal and external systems, ensuring reliable data exchange, performance, and security alignment.
- Partner with technical teams, stakeholders, and business users to gather requirements and translate them into scalable ServiceNow solutions.
- Manage and support ServiceNow change management processes, including development, testing, approval, and release activities.
- Apply CI/CD practices to support controlled, repeatable, and efficient ServiceNow deployments.
- Monitor platform health, troubleshoot issues, resolve defects, and support improvements to platform stability and usability.
- Maintain documentation for configurations, integrations, processes, releases, and administrative procedures.
- Collaborate with cross-functional teams to support ServiceNow modules and capabilities across the organization.
- Ensure platform activities align with Government Cloud environment requirements, security expectations, and applicable operational standards.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Comprehensive employee assistance program
- 401(k) retirement plan
- Paid time off
- Paid holidays
- Paid learning days
- Incentives aligned with individual and company performance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
