ServiceNow Developer

QUANTUM GLOBAL TECHNOLOGIES, LLC • Phoenix, AZ

2d

About The Position

UCT is seeking a ServiceNow Developer in Chandler, Arizona. The role is described as Engineer III, IT Infrastructure and leads the architecture and delivery of enterprise-scale ServiceNow solutions to modernize workflows and improve operational excellence across a global semiconductor environment. The position designs secure, scalable configurations, advances automation and self-service capabilities, and provides technical leadership in form development, integrations, and GenAI-enabled enhancements. It collaborates with stakeholders to support platform reliability, compliance, and continuous improvement.

The developer designs and configures forms, implements scripts and policies to shape form behavior, and improves usability through layouts, views, and related lists. The role also involves gathering requirements, testing and documenting configurations, supporting upgrades, and troubleshooting form-related issues. UCT describes itself as an equal-opportunity employer.

Requirements

• Bachelor's degree in computer science, MIS, engineering, or a related field.
• Minimum 4 years of experience working in System Administrator Information Technology roles.
• Minimum 1 year of exposure to cloud platforms such as AWS, Azure, or GCP.
• Strong experience with ServiceNow form design and configuration.
• Proficiency in JavaScript, Glide scripting, and UI scripting within ServiceNow.
• Familiarity with ServiceNow modules such as Incident, Change, and Service Catalog.
• Understanding of the ServiceNow data model and relationships.
• Experience with Flow Designer and low-code/no-code tools.
• Strong knowledge of Now Assist and ServiceNow GenAI capabilities.
• Excellent problem-solving and communication skills.

Nice To Haves

• ServiceNow Certified System Administrator (CSA) certification is preferred.
• Technical certifications: VMware VCP, AWS Certified SA, or Azure Administrator Associate.

Responsibilities

• Design and develop custom forms using ServiceNow Studio and Form Designer.
• Implement client scripts, UI policies, and business rules to enhance form behavior.
• Configure form layouts, views, and related lists to improve usability.
• Collaborate with process owners and stakeholders to gather requirements and translate them into functional form designs.
• Ensure forms are accessible, responsive, and aligned with ServiceNow best practices.
• Perform testing, debugging, and documentation of form configurations.
• Support upgrades and troubleshoot form-related issues.
• Lead the architecture and delivery of enterprise-scale ServiceNow solutions.
• Drive automation and self-service capabilities and provide technical leadership in form development, integrations, and GenAI-enabled enhancements.
• Help ensure platform reliability, compliance, and continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior