ServiceNow Developer

COLSA•Remote, Mississippi, MS
•$62,000 - $72,000•Remote

About The Position

COLSA is seeking a Mid-Level ServiceNow Developer to support its NASA Transformational Shared Services (NTSS) contract, supporting the NASA Shared Services Center at Stennis Space Center, Mississippi. The role develops, configures, and enhances ServiceNow applications and solutions to automate and improve business processes. This is a fully remote position open to candidates residing in the United States, excluding AR, CT, DE, HI, IA, KS, MT, NE, NJ, NY, RI, SD, VT, WV, and WY. Candidates within reasonable commuting distance of Stennis Space Center, Mississippi, may be preferred to support potential onsite needs associated with the contract.

Nice To Haves

  • Candidates within reasonable commuting distance of Stennis Space Center, Mississippi, may be preferred to support potential onsite needs associated with the contract.

Responsibilities

  • Recommend solutions to automate new and existing business processes using ServiceNow applications and modules.
  • Activate and configure ServiceNow applications to meet business and customer requirements.
  • Develop workflows and scripts to configure and enhance existing ServiceNow applications.
  • Design and develop complex custom ServiceNow applications from initial concept through implementation to automate and improve business processes.
  • Work with customers to research, design, develop, and deliver solutions that improve business processes and functionality.
  • Identify and apply best practices for developing and maintaining new and existing ServiceNow applications.
  • Troubleshoot and resolve issues involving software applications, system integrations, and multiple platforms.
  • Perform feasibility analyses for potential projects and proposed solutions.
  • Evaluate and recommend ServiceNow capabilities based on business and technical requirements.
  • Support system and software deployment planning and ensure solutions meet applicable software compliance standards.
  • Evaluate hardware and software interfaces, operational requirements, and overall system characteristics.
  • Mentor other software developers and review development work as needed.
  • Develop and maintain software and technical documentation in accordance with organizational standards.
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