Sr ServiceNow Developer (Integrations/ ShareLogic Unifi)

Unisys • USA Remote, PA

21d

About The Position

Unisys is seeking a motivated ServiceNow Developer with integration experience to join its ServiceNow Integration team. The role focuses on scripting and building ticket-exchange (eBonding) integrations between ServiceNow and third-party applications using ShareLogic Unifi, then supporting those integrations after they go live. The successful candidate will contribute to the ongoing enhancement and maintenance of the ServiceNow Integrations platform, work with urgency, and adapt to changing priorities.

The position includes developing and customizing integrations with ShareLogic Unifi, creating bi-directional synchronization between ServiceNow and endpoint applications, testing services and scripts, and helping onboard partners and customers through reusable integration templates. The developer will also participate in SIT and UAT, investigate integration behavior using logs and payloads, monitor integration health, resolve failed or stuck messages, and support upgrades through regression testing. Maintaining documentation and following ServiceNow development best practices are also part of the role.

U.S. citizenship is required, as is the ability to obtain a government security clearance. The role may require access to export-controlled commodities and technology; applicants must be eligible for any required U.S. Government authorizations.

Requirements

• Approximately 2–6 years of experience in ServiceNow development with integration tools.
• Hands-on technical knowledge of at least one of the following: ServiceNow REST/SOAP integrations and IntegrationHub; ShareLogic Unifi; or another eBonding/ticket-exchange integration platform.
• U.S. citizenship.
• Ability to obtain a government security clearance.
• Eligibility for any required U.S. Government authorizations for access to export-controlled commodities and technology.

Nice To Haves

• Experience integrating with Jira, Azure DevOps, Salesforce, or other ITSM platforms.
• ServiceNow certifications such as CSA or CAD.

Responsibilities

• Build and customize ticket-exchange integrations using ShareLogic Unifi Integration Designer, from no-code configuration to pro-code scripting.
• Develop ServiceNow integrations with endpoint applications, including bi-directional synchronization of states, comments, work notes, and attachments.
• Build and unit test services and integration scripts using stubs or mock endpoints.
• Create reusable integration templates (“golden images”) to accelerate partner and customer onboarding.
• Participate in SIT and UAT test-case execution and investigate issues by analyzing integration logs, message payloads, and HTTP requests.
• Monitor integration health, handle failed or stuck messages, replay transactions, and resolve integration issues.
• Support ShareLogic Unifi and ServiceNow upgrades by regression-testing integrations.
• Maintain integration documentation and follow ServiceNow development best practices.
• Contribute to the ongoing enhancement and maintenance of the ServiceNow Integrations platform and adapt to changing priorities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed