ServiceNow Architect (AI + CSDM + Automation)

Govcio LLC • Arlington, VA

21d • Hybrid

About The Position

GovCIO is hiring a ServiceNow Architect to integrate security practices into software development and infrastructure operations by automating secure delivery pipelines, compliance controls, vulnerability management, and deployment processes. The role is based in Arlington, Virginia, and is described as hybrid/remote. The architect will design and lead enterprise ServiceNow solutions, establish platform governance and standards, and integrate the platform with enterprise systems and cloud environments. Candidates must hold an active Secret clearance and be able to attain DEA suitability.

Requirements

• Bachelor's degree and 12+ years of infrastructure/cloud engineering experience, or commensurate experience.
• 8–12+ years of ServiceNow experience.
• Expertise in ServiceNow platform architecture.
• Strong understanding of the CSDM framework.
• Experience in CMDB design and governance.
• Proficiency in workflow automation.
• Experience with ServiceNow AI and NowAssist.
• Hands-on expertise with Integration Hub and APIs.
• Knowledge of ITIL processes.
• Experience in JavaScript development.
• ITOM discovery and automation experience.
• Must have an active Secret clearance and be able to attain DEA suitability.

Nice To Haves

• Certified Technical Architect (CTA).
• Certified Application Developer.
• Certified Implementation Specialist.
• ITIL Foundation.

Responsibilities

• Design scalable ServiceNow solutions aligned to enterprise architecture goals.
• Lead implementation of ITSM, ITOM, ITAM, SPM, CMDB, and automation capabilities.
• Architect CSDM-based service models and CMDB structures.
• Implement ServiceNow AI capabilities, predictive intelligence, and virtual agents.
• Automate workflows and improve operational efficiency.
• Define platform governance, integrations, and development standards.
• Support roadmap planning and platform maturity assessments.
• Integrate ServiceNow with enterprise systems and cloud environments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior