Service Writer / Advisor - Monday - Friday Night Shift

Papé Jobs • Coburg, OR

3d • Onsite

About The Position

Pape’ Kenworth is hiring a Service Writer / Advisor to join its team in Coburg, Oregon. The Service Writer ensures service department work orders are opened, maintained, proofed, and closed efficiently while providing customers with an excellent experience. The role oversees service and warranty work orders, assists with shop workflow, checks in equipment for repair, and assists customers. Success requires a team-oriented approach, a focus on customer service, and a winning attitude. The position is scheduled Monday through Friday on the night shift. Compensation is $20–$27 per hour, depending on experience. Candidates must successfully pass a pre-employment drug test.

Requirements

• Familiarity with Outlook, Word, and Excel.
• Ability to learn new computer programs.
• Excellent customer relations and communication skills.
• Ability to perform at a high level in a fast-paced, team-oriented environment.
• Must successfully pass a pre-employment drug test.

Nice To Haves

• Mechanical aptitude.

Responsibilities

• Open, maintain, proof, and close service department work orders efficiently.
• Oversee service and warranty work orders.
• Assist with shop workflow.
• Check in equipment for repair.
• Assist customers and provide an excellent customer experience.

Benefits

• Competitive pay based on skills, training, and experience.
• 401(k) and Roth 401(k) retirement plans with company match.
• Medical, dental, vision, and prescription insurance.
• Flexible spending accounts.
• Life insurance.
• Short- and long-term disability insurance.
• Employee assistance program.
• Online and instructor-led training.
• Tuition reimbursement for training programs.
• Vacation plans, sick leave, and paid holidays.
• Opportunities for advancement and promotion from within.
• Training, mentoring, and continued learning.
• Open-door policy where employee voices and opinions are valued.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed